Automate your workflows with UiPath's RPA platform
UiPath is a leading robotic process automation (RPA) platform, headquartered in New York City. With over 8,000 customers including major enterprises like NASA and Deloitte, UiPath went public in April 2021, raising $1.3 billion at a valuation of approximately $29 billion. The company employs around ...
UiPath offers competitive salaries, equity options, generous PTO policies, and a remote work flexibility program. Employees also benefit from a learni...
UiPath promotes a culture of innovation and agility, emphasizing a strong engineering focus. The company values transparency and collaboration, encour...
UiPath • Toronto
UiPath is hiring a Customer Success Manager to guide clients through their AI-powered transformation journeys. You'll build strong relationships and ensure customers achieve their desired outcomes with automation solutions. This role requires strategic thinking and excellent communication skills.
You have a strong background in customer success or account management, ideally within the technology or software industry — you understand the importance of building relationships and ensuring client satisfaction. You are a strategic thinker who can develop comprehensive value delivery plans that align with customer objectives, guiding them through their automation journey. Your communication skills are top-notch, allowing you to serve as the primary point of contact for clients and tailor success strategies to their unique needs. You thrive in a collaborative environment, leading cross-functional teams to ensure timely and successful implementation of automation solutions. You are knowledgeable about best practices in customer success and can advise clients on how to realize value from their investments.
Experience in the automation or AI space is a plus, as is familiarity with enterprise software solutions. You are comfortable working with data and can leverage insights to drive customer success. A proactive approach to problem-solving and a genuine passion for helping clients succeed will set you apart in this role.
As a Customer Success Manager at UiPath, you will be the driving force behind our customers' success in their AI-powered transformation journeys. You will develop and own comprehensive value delivery plans aligned with customers' stated objectives, orchestrating end-to-end adoption from planning to realization. Your role will involve serving as the primary point of contact for clients, building strong relationships and understanding their unique needs to tailor success strategies. You will lead cross-functional teams to ensure timely and successful implementation of automation solutions, coordinating various internal and external workstreams. Advising customers on best practices for defining, delivering, and realizing value that aligns with their goals will be a key part of your responsibilities. You will cultivate and maintain strategic relationships with key stakeholders, positioning yourself as a trusted advisor in their automation strategies.
At UiPath, we believe in the transformative power of automation to change how the world works. We are committed to creating category-leading enterprise software that unleashes that power. You will be part of a fast-moving, fast-thinking growth company that values curiosity, generosity, and genuine care for each other and our larger purpose. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective could be just what we need to drive our customers' success.
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