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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Hyderabad, Telangana, IND
Amazon is hiring a Support Engineer for the SCOT Long Term Planning and Forecasting team. You'll troubleshoot and resolve issues while developing tools for large-scale operations. This role requires strong technical skills and experience in application support.
You have a solid background in application support, with experience in troubleshooting and debugging complex systems. Your technical skills include proficiency in AWS and Linux, and you are comfortable using Python and SQL to develop tools and automate processes. You thrive in a collaborative environment and enjoy working with cross-functional teams to drive operational excellence. You are passionate about delivering high-quality solutions that have a significant impact on customer satisfaction and business outcomes.
Experience with supply chain optimization technologies or forecasting systems is a plus. Familiarity with automation tools and practices will help you excel in this role. You are eager to learn and grow, and you are open to taking on small-project software development work to enhance your skill set.
As a Support Engineer in the SCOT team, you will be responsible for troubleshooting and resolving computer-identified alarms, ensuring that our systems run smoothly and efficiently. You will perform software deployments and migrations, and you will host management tasks to maintain operational stability. Your role will also involve developing tools and automation to achieve human-free operations, allowing for greater efficiency and scalability in our processes. You will work closely with other engineers and stakeholders to modify software in a way that leverages the overall system architecture, ensuring that our forecasting platform meets the needs of millions of products across Amazon's global fulfillment network.
You will participate in on-call duties and operational tasks, providing support during critical incidents and ensuring that our systems are always available for our customers. Your strong communication skills will be essential as you collaborate with various teams to drive improvements and implement best practices in our operations. You will have the opportunity to influence multi-billion-dollar build decisions through your work, making a tangible impact on our business and the environment.
At Amazon, we believe in fostering a supportive work environment that encourages growth and development. You will be part of a dedicated team that values collaboration and innovation, and you will have access to resources and mentorship to help you advance your career. We offer a reasonable work-life balance, allowing you to thrive both personally and professionally. Join us in making a difference in the world of supply chain optimization and forecasting, and be part of a team that is committed to delivering exceptional results for our customers.
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