Product Solutions Architect 3 - Synthetics

Who you are

You have a strong background in product solutions architecture, ideally with experience in digital experience monitoring or application performance management. You are skilled at collaborating with customers to understand their needs and provide tailored solutions that meet business requirements. Your ability to communicate complex technical concepts clearly makes you a trusted advisor to both customers and internal teams. You thrive in a hybrid work environment, valuing collaboration and creativity in your approach to problem-solving. You are proactive in capturing customer use cases and translating them into actionable insights for product improvement. You have a passion for technology and a desire to help organizations optimize their digital experiences.

What you'll do

As a Senior Product Solutions Architect for Datadog's Synthetics Product, you will serve as the product expert, guiding enterprise customers through architecture choices and best practices for implementing Datadog services. You will work closely with product management to provide feedback based on your field experience, ensuring that customer needs are met and solutions are functioning effectively. Your role will involve capturing repeat customer use cases and publishing reference architectures and implementation guides to assist prospects and customers in their adoption journey. You will collaborate with cross-functional teams, including engineering and support, to drive measurable success for customers. Your expertise will help shape the future of the Synthetics Product, ensuring it meets the evolving needs of users.

What we offer

At Datadog, we value our office culture and the relationships built within our teams. We offer a hybrid workplace that allows you to create a work-life harmony that best fits your needs. You will have the opportunity to work with cutting-edge technology and contribute to a product that plays a critical role in digital experience monitoring. We encourage you to apply even if your experience doesn't match every requirement, as we believe diverse teams build better products. Join us in making a significant impact on how organizations monitor and optimize their digital experiences.