Sr. Technical Program Manager, WWGST Retail Infrastructure Services

Who you are

You have extensive experience in technical program management, ideally with a focus on highly technical initiatives. Your ability to facilitate technical discussions and troubleshoot project implementation issues is a key strength. You excel at building cross-functional teams and establishing trust with diverse stakeholders, ensuring that projects move forward smoothly. Your communication skills, both written and verbal, are exceptional, allowing you to convey complex ideas clearly and effectively. You are well-versed in various project management methodologies and tools, applying them throughout the project lifecycle to ensure successful outcomes. You have a strategic mindset, capable of balancing tactical project management with long-term program goals.

Desirable

Experience in the grocery or retail technology sector would be a plus, as would familiarity with agile project management practices. A background in working with infrastructure engineers, database engineers, and mobile engineers will help you thrive in this role. You are comfortable navigating the complexities of large-scale projects and have a proven track record of delivering results in fast-paced environments.

What you'll do

As a Senior Technical Program Manager at Amazon, you will play a pivotal role in revolutionizing the grocery shopping experience. You will lead tech initiatives within the Retail Infrastructure Services team, collaborating closely with delivery teams and various engineering disciplines. Your responsibilities will include designing solutions that enhance the customer experience and addressing any barriers to project success. You will facilitate technical whiteboard sessions to brainstorm and troubleshoot, ensuring that all team members are aligned and focused on common goals. Your role will require you to manage project scope, schedule, budget, and resources effectively, applying your expertise in project management to drive projects to completion.

You will also be responsible for establishing and maintaining strong relationships with stakeholders across the organization, ensuring that their needs are met and that they are kept informed of project progress. Your ability to communicate effectively will be crucial as you navigate complex project dynamics and advocate for your team's needs. You will have the opportunity to mentor junior team members, sharing your knowledge and experience to help them grow in their roles.

What we offer

Amazon provides a dynamic work environment where innovation is encouraged. You will have access to a full range of medical, financial, and other benefits as part of your total compensation package. The company values diversity and inclusion, fostering a culture where all employees can thrive. You will be part of a team that is dedicated to setting new standards in the grocery shopping experience, making a tangible impact on customers' lives. This position offers the chance to work on cutting-edge technology solutions that will shape the future of retail.