Delivery Manager

Who you are

You have a proven track record in project management, ideally with experience in delivering technology solutions to a variety of clients. Your ability to communicate effectively with stakeholders at all levels is key, as you will be the face of Elastic's services to customers. You understand the importance of meeting revenue targets while maintaining high levels of customer satisfaction. You thrive in a fast-paced environment and are adept at managing multiple projects simultaneously, ensuring that all deliverables are met on time and within budget.

Desirable

Experience in the technology sector, particularly in search, security, or observability solutions, would be a significant advantage. Familiarity with Agile methodologies and project management tools will help you excel in this role. You are comfortable working with cross-functional teams and have a knack for facilitating meetings that drive results.

What you'll do

As a Delivery Manager at Elastic, you will oversee the project delivery of Elastic services, ensuring that our global customer base receives the highest quality of service. You will lead project teams, coordinating efforts to meet customer needs and expectations. Your role will involve regular communication with clients, providing updates on project progress and addressing any concerns that may arise. You will be responsible for achieving year-over-year growth in services revenue, which will require strategic planning and execution.

You will facilitate meetings with stakeholders to ensure alignment on project goals and deliverables. Your ability to report on project status and performance metrics will be crucial in driving accountability and transparency within the team. You will also play a key role in identifying opportunities for service improvement and innovation, helping Elastic to stay ahead in a competitive market.

What we offer

Elastic provides a dynamic work environment where you can grow your career while making a significant impact. You will have the opportunity to work with some of the most exciting and complex problems in the technology sector, collaborating with a talented team of professionals. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Elastic offers competitive compensation and benefits, along with a culture that promotes work-life balance and professional development.