
AI-driven IT support for modern workplaces
Moveworks is an AI assistant platform headquartered in Mountain View, CA, that provides IT service and helpdesk support through an AI-driven chatbot. The platform effectively resolves 30% of IT support tickets within weeks of implementation, catering to large enterprises that handle hundreds of requ...
Moveworks offers unlimited PTO, allowing employees to take an average of 4-6 weeks off annually. Additional benefits include equity and stock options,...
Moveworks fosters a culture centered around innovation in AI-driven IT support, enabling employees to efficiently manage their workload. The company v...

Moveworks • Mountain View, CA
Moveworks is hiring a Senior Software Engineer II for their Agentic AI Platform to scale and optimize a cutting-edge Generative AI product. You'll work with Java and collaborate with machine learning experts to enhance enterprise solutions. This role requires strong experience in software engineering and AI technologies.
You have 5+ years of software engineering experience, particularly in building scalable systems that meet the demands of enterprise-level applications. Your background includes working with generative AI technologies, and you have a solid understanding of how to optimize complex systems for performance and reliability.
You possess deep expertise in Java, having used it extensively to develop high-performance applications. Your experience includes working with machine learning frameworks and understanding the intricacies of conversational AI systems, which allows you to contribute effectively to innovative projects.
You thrive in collaborative environments, working closely with cross-functional teams to iterate on ideas and leverage user behavior data for informed decision-making. Your ability to communicate technical concepts clearly to non-technical stakeholders is a key strength.
You are passionate about solving complex problems and are eager to bring your innovative ideas to the table. You understand the importance of user experience and are committed to building user-friendly interfaces that empower engineers and configurators.
Experience with cloud platforms and infrastructure is a plus, as is familiarity with data collection and feedback mechanisms that enhance AI model performance. You are open to learning new technologies and methodologies that can improve your work and the products you help create.
In this role, you will be responsible for scaling and optimizing Moveworks' Generative AI product, focusing on the conversation engine that supports hundreds of millions of users across various chat channels. You will work at the core of the product, ensuring that it meets the growing demands of enterprise solutions while maintaining high engineering quality.
You will collaborate closely with machine learning experts to enhance the product's capabilities, iterating rapidly on new ideas and leveraging user data to drive improvements. Your work will involve constructing a robust product infrastructure that includes user-friendly interfaces, enabling engineers to customize and optimize generative AI models effectively.
You will also be tasked with collecting data and feedback to inform product enhancements, ensuring that the conversation engine remains responsive to user needs and industry trends. Your contributions will directly impact the efficiency and effectiveness of enterprise AI solutions, making a significant difference in how organizations operate.
Moveworks provides a dynamic work environment where innovation is encouraged, and your ideas can lead to groundbreaking solutions in the enterprise AI space. You will have the opportunity to work with some of the most prominent investors and leading organizations, contributing to projects that enhance operational efficiency and employee experience.
We believe in fostering a culture of collaboration and continuous learning, where you can grow your skills and advance your career. Our team is dedicated to pushing the boundaries of what is possible with AI, and we welcome your unique perspective to help us achieve our goals.
Join us at Moveworks and be part of a team that is shaping the future of enterprise AI. We encourage you to apply even if your experience doesn't match every requirement — your passion and willingness to learn are what matter most.
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