Business Operations Analyst (Starlink S&OP)

Who you are

You have a strong analytical background and experience in business operations, particularly in sales and operations planning (S&OP). You excel at analyzing data to provide actionable insights and recommendations that drive business success. Your ability to work collaboratively across teams allows you to lead cross-functional decision-making effectively. You are comfortable navigating complex operational challenges and thrive in a fast-paced environment where you can make a significant impact.

Desirable

Experience in the aerospace or technology sectors is a plus, as is familiarity with satellite communications or broadband internet systems. You are adept at using data visualization tools and have a keen understanding of key performance indicators relevant to business operations. A proactive approach to problem-solving and a passion for innovation will set you apart in this role.

What you'll do

As a Business Operations Analyst for Starlink, you will own the global S&OP process for specific hardware products, ensuring that the transition from hardware to active, satisfied customers is seamless. You will analyze key performance indicators, focusing on metrics such as active subscribers and network utilization, to identify trends and areas for improvement. Your insights will directly support SpaceX’s leadership in making informed business decisions that align with the company's ambitious goals.

You will collaborate closely with various teams, including engineering and product management, to ensure that operational strategies are effectively implemented. Your role will involve leading discussions on operational bottlenecks and proposing solutions that enhance efficiency and customer satisfaction. You will also be responsible for preparing reports and presentations that communicate your findings and recommendations to stakeholders.

What we offer

At SpaceX, you will be part of a mission-driven team that is dedicated to pushing the boundaries of technology and innovation. We offer a competitive salary and benefits package, along with opportunities for professional growth and development. You will work in a dynamic environment where your contributions will have a direct impact on the future of space exploration and connectivity. Join us in our quest to make life multi-planetary and connect humanity through advanced broadband solutions.