Connecting artists with consumers through design challenges
Minted is a design marketplace headquartered in the Financial District of San Francisco, CA, connecting consumers with independent artists through a unique crowdsourcing model. The company has raised $297.1 million in funding from investors like Benchmark Capital and IDG Ventures, and its innovative...
Minted offers flexible work-from-home opportunities, competitive salaries, and a supportive environment for creative professionals. Employees also ben...
Minted fosters a culture of creativity and innovation, leveraging technology to empower artists and engage consumers. The company values community inv...
Minted is seeking a Client Sales Specialist to provide virtual consultations for wedding customers. You'll build relationships and guide clients through their wedding stationery experience. This role requires excellent communication skills and a passion for customer service.
You are someone who loves weddings and wedding planning, thriving in a lively atmosphere where building relationships is key. You possess exceptional written and verbal communication skills, allowing you to connect with customers effectively. Your patience and empathy shine through as you guide clients through their wedding stationery journey, ensuring they feel supported and valued. You are tech-savvy, comfortable working with various systems and technology to enhance the customer experience. Your goal is to provide a personalized and memorable service that helps customers realize their dream wedding. You understand the importance of exceptional service and are dedicated to making each client's experience with Minted a positive one.
As a Wedding Concierge at Minted, you will provide virtual consultations to wedding customers, offering them a personalized tour of Minted's products and services. You will be the main point of contact for customers throughout their journey, ensuring they receive the best possible experience. Your role will involve actively listening to customers' needs and preferences, guiding them in selecting the perfect wedding stationery. You will utilize your relationship-building skills to foster trust and rapport with clients, making them feel comfortable and valued. You will work closely with the Senior Manager of Customer Experience and Programs, collaborating to enhance the overall customer journey. Your ability to thrive in a fast-paced environment will be essential as you manage multiple consultations and customer interactions. You will also be responsible for following up with clients to ensure their satisfaction and address any concerns they may have. Your passion for weddings and commitment to exceptional service will drive your success in this role.
At Minted, you will be part of a dynamic team that values creativity and customer satisfaction. We offer a supportive work environment where you can grow your skills and make a meaningful impact on customers' wedding experiences. You will have the opportunity to work remotely, allowing for flexibility in your work-life balance. Minted is dedicated to fostering a culture of collaboration and innovation, encouraging you to share your ideas and contribute to the team's success. We believe in recognizing and rewarding hard work, providing opportunities for career advancement within the company. Join us in creating unforgettable moments for couples as they plan their special day.
Apply now or save it for later. Get alerts for similar jobs at Minted.
