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Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Cairo, EGY
Amazon is seeking a Program Manager for the MENA Buyer Abuse Prevention team to drive operational excellence and reduce costs associated with business waste. You'll collaborate with various teams to implement customer-centric solutions. This role requires strong stakeholder management and problem-solving skills.
You have a strong entrepreneurial spirit and a proven track record in program management, particularly in environments focused on operational excellence and cost reduction. Your ability to identify opportunities and define solutions is complemented by your experience in gaining leadership buy-in and prioritizing resources effectively. You are customer-obsessed, always looking for ways to enhance the customer experience while driving efficiency. Your extensive stakeholder management skills allow you to build relationships across various teams, ensuring alignment and collaboration. You possess compelling written and oral communication skills, enabling you to convey complex ideas clearly and persuasively. You thrive in fast-paced environments and are comfortable making data-driven decisions to achieve the best results for customers.
As a Program Manager at Amazon, you will lead initiatives aimed at reducing the cost of business waste and improving the overall customer experience. You will work closely with teams across Supply Chain, Category, Customer Service, Transportation, Finance, and Technology to design and implement solutions that minimize order cancellations and delivery exceptions. Your role will involve analyzing quantitative and qualitative data to influence change and drive program success. You will be responsible for delivering P&L savings by identifying inefficiencies and implementing strategies to address them. Your ability to influence and collaborate with diverse teams will be crucial in executing these programs effectively. You will also be tasked with monitoring the impact of your initiatives and continuously seeking ways to optimize processes and outcomes.
At Amazon, we are committed to fostering an inclusive workplace where everyone can thrive. We offer competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a dynamic team that is dedicated to making a significant impact in the MENA region. Join us in our mission to be the earth's most customer-centric company, where your contributions will help shape the future of our operations and customer experience.
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