Engineering Operations Technician, DCC Communities

Who you are

As an Engineering Operations Technician, you are a critical guardian of technological infrastructure, ensuring seamless operations that power global digital experiences. You have hands-on experience with electrical and mechanical equipment troubleshooting, and you thrive in environments where you can maintain and operate mission-critical facilities. Your expertise contributes directly to maintaining an extraordinary 99.999% uptime, keeping the digital world running smoothly and efficiently.

You are familiar with stand-by diesel generators and related fuel systems, as well as three-phase electrical systems such as switch gear, UPSs, PDUs, wet cell batteries, and associated systems. You understand the importance of cooling systems, including CRAC units, centrifugal chillers, cooling towers, and air handlers. Your background in electrical and mechanical engineering equips you with the skills necessary to tackle the challenges presented in a data center environment.

You are a proactive problem solver who enjoys working as part of a diverse team of engineers and specialists. You are committed to maintaining the highest standards of operational excellence and are eager to contribute to the success of AWS Infrastructure Services, which owns the design, planning, delivery, and operation of all AWS global infrastructure.

Desirable

Experience with data center operations and a strong understanding of the technologies that support cloud infrastructure will set you apart. Familiarity with AWS services and a passion for technology will enhance your ability to succeed in this role.

What you'll do

In this role, you will be responsible for maintaining, operating, and troubleshooting Data Center Operations' Mission Critical Facilities. You will work hands-on with various electrical and mechanical systems, ensuring that all equipment operates efficiently and effectively. Your day-to-day tasks will include performing routine maintenance, responding to equipment alarms, and conducting troubleshooting to resolve issues promptly.

You will collaborate closely with a team of software, hardware, and network engineers, as well as supply chain specialists, to support all AWS data centers. Your contributions will help ensure that our customers have continual access to the innovation they rely on. You will be involved in monitoring systems, documenting procedures, and implementing best practices to enhance operational efficiency.

You will also participate in projects aimed at improving the reliability and performance of our data center infrastructure. This may involve working on upgrades, installations, and system enhancements. Your role is vital in maintaining the integrity of our operations and ensuring that we meet the high standards expected by our customers.

What we offer

At Amazon, we value our employees and offer a comprehensive benefits package that includes medical, dental, vision, and prescription coverage, as well as life insurance options. You will have access to mental health support, flexible spending accounts, and adoption and surrogacy reimbursement coverage. We also provide a 401(k) matching program, paid time off, and parental leave to support your work-life balance.

Join us at Amazon, where you will be part of a team that is dedicated to keeping the cloud running and ensuring that our customers have the best possible experience. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of diverse teams to build better products.