
Revolutionizing commercial insurance with real-time data
Nirvana is transforming the $850 billion commercial insurance industry with its innovative risk management platform. Headquartered in Chinatown, San Francisco, Nirvana leverages real-time data and automation to provide instant quotes for commercial fleets, utilizing sensors already present in most h...
Nirvana offers a comprehensive benefits package including a monthly wellness reimbursement, flexible time off, paid parental leave, and a 401(k) plan ...
Nirvana fosters a culture of innovation and agility, focusing on transforming the traditionally slow commercial insurance process. The company emphasi...

Nirvana Insurance • Santiago, Chile
Nirvana Insurance is seeking a Billing Operations Associate to contribute to their innovative commercial insurance solutions. You'll play a key role in billing operations while collaborating with various teams. This position is ideal for candidates with experience in billing and operations.
You have a strong background in billing operations, ideally with experience in the insurance industry. You thrive in both independent and collaborative environments, demonstrating excellent communication skills and a proactive approach to problem-solving. You understand the importance of data in driving operational efficiency and customer satisfaction. You are detail-oriented and possess strong organizational skills, allowing you to manage multiple tasks effectively. You are adaptable and open to feedback, continuously seeking ways to improve processes and enhance team performance. You are excited about the opportunity to work in a fast-growing company that is redefining the insurance landscape.
In this role, you will manage billing processes, ensuring accuracy and timeliness in invoicing and collections. You will collaborate with cross-functional teams to streamline operations and improve customer experiences. You will analyze billing data to identify trends and areas for improvement, contributing to the overall efficiency of the organization. You will assist in the development of billing policies and procedures, ensuring compliance with industry regulations. You will provide support to customers regarding billing inquiries, resolving issues promptly and professionally. You will participate in team meetings, sharing insights and contributing to strategic discussions about operational improvements.
Nirvana Insurance provides a flexible work environment, allowing you to choose between working from home or in our Santiago office. We offer a monthly wellness reimbursement and reimbursement for home office equipment to support your work-life balance. Our flexible vacation policy reflects our understanding that building a company is a marathon, not a sprint. You will be part of a culture that values autonomy and transparency, empowering you to make informed decisions and do great work. Join us in our mission to revolutionize commercial insurance and make a positive impact on the industry.
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