Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang • Taipei, Taiwan
Coupang is seeking a Manager of Catalog Operation Management to oversee end-to-end catalog operations in Taiwan. You'll optimize processes, ensure data quality, and lead a high-performing team. This role requires 5+ years of experience in operations management.
You have a minimum of 5 years of experience in operations management, ideally within a fast-paced retail or e-commerce environment. You possess strong analytical skills and a keen eye for detail, enabling you to identify opportunities for process optimization and efficiency gains. Your leadership style is collaborative, and you excel at mentoring and developing team members to achieve their full potential. You are comfortable working with cross-functional teams and have a proven track record of managing projects that drive results. You understand the importance of data quality and are adept at troubleshooting operational issues as they arise.
Experience in catalog management or product operations is a plus. Familiarity with e-commerce platforms and logistics operations will set you apart. You are data-driven and have experience using analytics tools to inform decision-making. A background in team recruitment and development is also beneficial, as you will be responsible for building a high-performing team.
In this role, you will manage the end-to-end catalog operations, ensuring that processes are optimized for efficiency and effectiveness. You will collaborate with various stakeholders to define opportunities for improvement and execute plans that enhance catalog update schemes. Your focus will be on maintaining high catalog quality and resolving any issues that may arise. You will lead a team, providing coaching and mentoring to help them achieve their KPIs. Additionally, you will work closely with the Headcount allocation, Catalog Operations, and Tools and Systems teams to streamline workflows and improve operational bottlenecks.
You will be responsible for identifying and troubleshooting catalog issues, diving deep into data to find solutions. Your leadership will be crucial in fostering a culture of continuous improvement within your team. You will also play a key role in recruiting new team members, ensuring that you build a team that is not only skilled but also aligned with Coupang's mission and values.
Coupang offers a dynamic work environment where you can make a significant impact on the company's growth in Taiwan. You will have the opportunity to work with a talented team and contribute to innovative solutions that enhance the customer experience. We provide competitive compensation and benefits, along with opportunities for professional development and career advancement. Join us in reimagining the shopping experience and making a difference in the lives of our customers.
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