Product Manager, Delivery Platform

Everlywell • Austin, TX

Posted 1 month ago🏛️ On-Site Product manager 📍 Austin

Job Description

Getting a lab test used to mean taking time off work, sitting in a waiting room, and hoping your doctor ordered the right thing. We changed that.

Everlywell pioneered at-home lab testing and has since expanded into in-person diagnostics, telehealth, and AI-powered health guidance. We've helped millions of people understand their health on their own terms — from hormone levels to heart health to food sensitivities to sexual health. And we're just getting started.

Today, we power diagnostics for consumers, major health plans, and enterprise partners. Our platform handles everything from test fulfillment to clinical review to results delivery — and increasingly, uses AI to help people figure out what to test and what to do next.

We're a product-driven company solving real problems in a deeply broken system. If you want to build things that matter, at a company that ships fast and reaches millions, keep reading.

The Delivery Platform is the operational backbone of Everlywell. You'll own the systems that move kits to customers, messages to members, and support requests to resolution. When someone orders a test, your platform ensures they receive it, remember to complete it, and get help when they need it.

This is execution-critical work. Kit return rates directly impact revenue. Member activation drives retention. CX efficiency determines margin. Everything you build has a measurable business impact.

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Product Manager, Delivery Platform

Job Description

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