Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang • Riverside, USA
Coupang is seeking an Operations Lead to facilitate operations at the Riverside Fulfillment Center. You'll ensure a safety-first mindset while driving operational excellence. This role requires strong leadership and a commitment to customer satisfaction.
You have a strong background in operations management, ideally with experience in e-commerce or fulfillment environments. You understand the importance of safety and efficiency in operations, and you are committed to fostering a culture that prioritizes these values. You are a hands-on leader who enjoys working closely with your team to drive performance and innovation. You thrive in fast-paced environments and are adept at problem-solving, ensuring that operations run smoothly and effectively. You are passionate about customer satisfaction and understand how operational excellence contributes to a positive customer experience. You are comfortable with data analysis and using metrics to inform decision-making, and you have a track record of implementing process improvements that enhance productivity.
As the Operations Lead at Coupang, you will oversee various operational functions within the Riverside Fulfillment Center. You will be responsible for ensuring that all safety protocols are followed and that the work environment is conducive to high performance. You will lead a team of operations staff, providing guidance and support to help them achieve their goals. You will analyze operational metrics to identify areas for improvement and implement strategies to enhance efficiency and effectiveness. You will collaborate with other departments to ensure seamless operations and a unified approach to customer satisfaction. You will be involved in training and developing your team, fostering a culture of continuous improvement and innovation. You will also be responsible for maintaining compliance with all relevant regulations and standards, ensuring that Coupang remains a leader in the e-commerce industry.
Coupang offers a dynamic work environment where you can make a real impact on the future of commerce. You will have the opportunity to work with a talented team of professionals who are dedicated to excellence and innovation. We provide competitive compensation and benefits, along with opportunities for professional growth and development. You will be part of a company that values its employees and is committed to creating a safe and supportive workplace. Join us at Coupang and help us continue to wow our customers with exceptional service and operational excellence.
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