Senior Solutions Architect - East

Who you are

You have a strong background in solutions architecture, with at least 5 years of experience in a technical role where you've engaged with customers to understand their business challenges and provide tailored solutions. Your expertise in Elasticsearch allows you to articulate its value effectively, and you are comfortable navigating complex technical discussions with both technical and non-technical stakeholders. You thrive in collaborative environments, working closely with sales teams and partners to drive customer success. You are proactive in your approach to continuous learning and improvement, always seeking to enhance your skills and those of your team. Your ability to build and maintain relationships at all levels within an organization is a key strength, enabling you to foster trust and credibility with clients.

Desirable

Experience with cloud-based solutions and a solid understanding of AI and machine learning concepts would be beneficial. Familiarity with the Elastic Stack beyond Elasticsearch, including Kibana and Logstash, is a plus. You may also have experience in public speaking or community engagement, which would help you connect with the regional Elastic community through events and programs.

What you'll do

As a Senior Solutions Architect at Elastic, you will be the technical point of contact for your assigned accounts, working closely with account managers to develop a deep understanding of customer goals and objectives. You will craft and own value-based relationships, ensuring that customers see the full potential of the Elastic Stack in addressing their needs. Your role will involve engaging with customers to provide technical guidance, conducting product demonstrations, and assisting in the development of proposals that highlight how Elastic's solutions can solve their business challenges. You will also collaborate with the sales team to identify opportunities for growth and expansion within existing accounts, leveraging your technical expertise to support sales efforts.

In addition to customer engagement, you will play a key role in enabling sales through partnerships, helping to train and support partners in effectively selling and implementing Elastic solutions. You will participate in community events, sharing your knowledge and insights to foster a strong Elastic community presence in your region. Your contributions will directly impact the growth of the company, as you help customers unlock the full potential of their data through Elastic's innovative solutions.

What we offer

Elastic offers a dynamic work environment where you can make a real impact on the growth of the company. You will have access to continuous learning opportunities, allowing you to stay at the forefront of technology and industry trends. We value collaboration and encourage you to share your insights and experiences with your colleagues. Our culture promotes a healthy work-life balance, and we provide competitive compensation and benefits to support your well-being. Join us at Elastic and be part of a team that is transforming how organizations leverage their data for success.