Revolutionizing background checks with AI technology
Checkr is a leading background check platform headquartered in San Francisco, California, leveraging artificial intelligence to streamline the hiring process. Trusted by over 10,000 customers, including Uber and Instacart, Checkr has raised $220 million in funding, achieving a valuation of $4.6 bill...
Checkr offers competitive salaries, equity options, generous PTO policies, and a remote-friendly work environment. Employees also benefit from a compr...
Checkr fosters a culture of inclusivity and transparency, prioritizing fairness in hiring practices. The company values innovation and encourages empl...
Checkr • Denver, Colorado, United States; San Francisco, California, United States
Checkr is seeking an Associate Customer Success Manager to drive customer retention and growth by ensuring clients leverage the full value of Checkr's solutions. This role involves collaboration with an elite team and requires strong organizational skills.
You are an enthusiastic individual eager to start your career in customer success. You possess strong communication skills and a desire to help clients achieve their goals. You thrive in collaborative environments and are committed to continuous improvement. You have a basic understanding of customer relationship management and are willing to learn more about the industry. You are organized and detail-oriented, capable of managing multiple tasks effectively. You are adaptable and can work with diverse customer profiles at different stages of their lifecycle.
As an Associate Customer Success Manager at Checkr, you will support a wide range of tactical account responsibilities, including issue tracking, data analysis, and meeting coordination. You will develop a comprehensive understanding of your clients to contribute to strategic initiatives. You will collaborate closely with Account Management to ensure successful customer engagements and drive maximum value from Checkr's solutions. You will assist in preparing business reviews and help clients navigate their journey with Checkr. Your role will involve proactive communication with customers to ensure they are engaged and satisfied with the services provided.
Checkr offers a dynamic work environment where you can grow your career in customer success. You will have the opportunity to work alongside experienced professionals who are dedicated to helping you succeed. We provide a supportive culture that encourages collaboration and innovation. You will gain valuable experience in customer relationship management and have the chance to contribute to meaningful projects that impact our clients positively. We believe in investing in our employees and providing opportunities for professional development.
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