Senior Solutions Engineer - Mid-Market

Who you are

You have a strong technical background and experience in solutions engineering, ideally with 5+ years in a similar role. You are adept at understanding customer needs and translating them into technical solutions that drive success. Your communication skills are top-notch, allowing you to effectively engage with both technical and non-technical stakeholders. You thrive in collaborative environments and enjoy working closely with sales teams to deliver exceptional customer experiences. You are passionate about technology and have a keen interest in the Internet and web performance. You are committed to continuous learning and development, always seeking to enhance your skills and knowledge.

Desirable

Experience with Cloudflare products is a plus, as is familiarity with web performance optimization and security solutions. You may have a background in networking or cybersecurity, which would further enhance your ability to support customers effectively. A proactive approach to problem-solving and a customer-first mindset will set you apart in this role.

What you'll do

As a Senior Solutions Engineer at Cloudflare, you will play a critical role in the sales process, working closely with prospects to understand their needs and demonstrate how Cloudflare's solutions can meet those needs. You will conduct technical presentations and product demonstrations, showcasing the capabilities of the Cloudflare platform. Your expertise will be essential in addressing technical questions and concerns from potential customers, ensuring they feel confident in their decision to choose Cloudflare. Post-sale, you will continue to support customers, helping them to implement and optimize their use of Cloudflare's services. You will collaborate with product and engineering teams to provide feedback from customers, contributing to the continuous improvement of Cloudflare's offerings. Your role will also involve training and educating customers on best practices, ensuring they achieve maximum value from the solutions they adopt.

What we offer

Cloudflare offers a dynamic work environment where you can grow your career while making a significant impact on the Internet. You will be part of a diverse and inclusive team that values collaboration and innovation. We provide competitive compensation and benefits, along with opportunities for professional development. Join us in our mission to help build a better Internet and be part of a company that is recognized for its culture and innovation.