Client Value Partner - Retail

Who you are

You have a proven track record in managing executive relationships and driving profitable growth — your experience in the retail industry has equipped you with the insights needed to engage effectively with C-Level Executives. You understand the importance of blending data and intelligence to transform business processes, and you are passionate about fostering innovation and strategic change. Your ability to lead teams and collaborate with cross-functional groups is key to ensuring customer satisfaction and success.

You thrive in environments where you can champion transformational initiatives — your expertise in data-driven business transformation allows you to define long-term visions for utilizing technology effectively. You are a trusted advisor who can mobilize resources and drive measurable business impact across various processes and industries. Your leadership skills enable you to guide extensive teams of experts, ensuring that customers realize the full value of their partnership with Celonis.

Desirable

Experience in the SaaS industry is a plus, as is familiarity with process intelligence technology. You are comfortable navigating complex customer landscapes and have a knack for identifying opportunities for growth and improvement. Your strategic mindset and ability to communicate effectively with stakeholders at all levels make you an ideal candidate for this role.

What you'll do

As a Client Value Partner, you will spearhead Celonis' mission of data-driven business transformation with strategic customers in the retail sector. You will engage with C-Level Executives to collaboratively define their long-term vision for utilizing Celonis technology, ensuring that they achieve their business objectives. Your role will involve leading teams of Celonis experts to drive customer success and satisfaction, acting as the accountable lead for customer relationships.

You will work closely with cross-functional teams to accelerate the adoption of the Celonis platform, fostering innovation and strategic change within customer accounts. Your responsibilities will include championing transformational initiatives that maximize value and drive business transformation. You will be instrumental in defining and executing strategies that lead to measurable business impact across various processes and industries.

What we offer

At Celonis, you will be part of a dynamic team that is at the forefront of process intelligence technology. We offer a collaborative work environment where your contributions will directly impact our customers' success. You will have the opportunity to work with some of the most strategic customers in the retail industry, helping them unlock productivity and drive growth through data and intelligence. We encourage you to apply even if your experience doesn't match every requirement — your unique perspective and skills could be a great fit for our team.