Empowering learners through accessible online education
Udemy is a leading online learning platform headquartered in San Francisco, California, offering over 130,000 courses to a global community of 35 million students. The platform provides a diverse range of subjects including programming, marketing, and data science, catering to both individual learne...
Udemy offers competitive salaries, equity options, generous PTO policies, and a remote work flexibility that allows employees to balance their work an...
Udemy fosters a culture of continuous learning and innovation, encouraging employees to enhance their skills through access to their own courses and a...
Udemy • Sao Paulo, Brazil
Udemy is seeking a Senior Sales Operations Analyst to oversee and optimize sales operations for efficiency and revenue growth. You'll utilize Salesforce and data analytics to drive insights and improve business processes. This role requires strong analytical skills and familiarity with SaaS sales operations.
You have a strong understanding of sales operations, particularly within SaaS organizations, and possess advanced analytical skills. You are detail-oriented and customer-focused, with a business-minded approach that drives efficiency and revenue growth. Your experience includes overseeing and optimizing sales processes, ensuring that operations run smoothly and effectively. You are data-driven and intellectually curious, always seeking to extract meaningful insights from data to inform critical business decisions. Familiarity with Salesforce CRM is essential, as you will utilize it for sales process optimization and automation. You are adept at analyzing workflows and identifying areas for improvement, ensuring that operational bottlenecks are removed and quality is enhanced.
In this role, you will oversee the overall operations within sales, focusing on driving efficiency and revenue growth through strategic process design and implementation. You will inspect, cleanse, and model data to extract insights that inform sales performance and forecasting. Your responsibilities will include utilizing Salesforce to optimize sales processes, automate tasks, and drive customer insights. You will analyze and improve business processes, ensuring that workflows are efficient and effective. Collaboration with cross-functional teams will be key, as you work to align sales operations with broader business objectives. You will also be responsible for reporting on sales performance metrics and providing actionable recommendations based on your analyses. Your work will directly impact Udemy's mission to transform lives through learning, as you help to create a more efficient and effective sales organization.
Udemy offers a dynamic work environment where you can make a real impact on the future of learning. You will be part of a team that is dedicated to helping people and organizations grow through education. We encourage you to apply even if your experience doesn't match every requirement, as we value unique perspectives and experiences. Join us in our mission to empower learners around the world and help shape the future of skills acceleration.
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