The everything store and cloud computing leader
Amazon, headquartered in South Lake Union, Seattle, WA, is the world's largest online retailer and a leader in cloud computing through Amazon Web Services (AWS). With over 1.5 million employees globally, Amazon operates in various sectors, including AI with its Alexa devices and a vast marketplace k...
Amazon offers competitive salaries, stock options, generous PTO policies, and comprehensive health benefits. Employees also have access to a learning ...
Amazon's culture is driven by customer obsession and a focus on innovation. The company encourages employees to think big and move fast, fostering an ...
Amazon • Chennai, Tamil Nadu, IND
Amazon is hiring a Quality Specialist for their AGI Data Services team to establish and maintain quality frameworks across operations. You'll develop quality strategies and collaborate with various stakeholders to enhance workflow quality. This role requires strong analytical skills and a focus on continuous improvement.
You have experience in quality assurance and a strong understanding of quality frameworks — you've developed and implemented quality metrics that drive operational excellence. Your analytical skills allow you to examine data patterns effectively, enabling you to create prescriptive actions when quality issues arise. You thrive in collaborative environments, partnering with customers and internal teams to optimize workflow quality. You are detail-oriented and committed to maintaining high standards across all processes. You understand the importance of continuous improvement and actively seek opportunities for workflow enhancement. Your ability to communicate effectively makes you a key escalation point for customer concerns, providing strategic recommendations based on your insights.
As a Quality Specialist, you will define and implement quality metrics for established workflows, ensuring that all processes meet the highest standards. You will create prescriptive actions for quality issues, collaborating closely with customers and operations teams to optimize workflow quality. Conducting side-by-side observations will be a key part of your role, allowing you to identify opportunities for enhancement and quality improvements. You will manage a critical feedback loop between operations and customers, drawing insights from various sources, including quality auditors and metric analysis. Your responsibilities will also include maintaining and updating process documentation to ensure clarity and standardization across workflows. You will play a vital role in establishing a culture of quality within the organization, ensuring that quality remains at the forefront of operational excellence.
At Amazon, we value our employees and offer a supportive work environment that fosters growth and development. You will have the opportunity to work with a diverse team of professionals dedicated to delivering the best results for our customers. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every individual. Join us in our mission to maintain high-quality standards and drive continuous improvement across our operations.
Apply now or save it for later. Get alerts for similar jobs at Amazon.
