Your reliable ride in the Middle East
Careem, a subsidiary of Uber, is a leading ride-hailing platform based in Dubai, United Arab Emirates. Founded in 2012, Careem operates in over 100 cities across 14 countries in the Middle East, North Africa, and South Asia, serving millions of customers. The company raised over $1 billion in fundin...
Careem offers competitive salaries, equity options, comprehensive health insurance, and generous paid time off. The company also supports remote work ...
Careem fosters a culture of innovation and adaptability, focusing on solving local transportation challenges. The company values diversity and inclusi...
Careem • Abu Dhabi, United Arab Emirates
Careem is seeking a Senior Operations Lead to drive on-ground acquisition efforts in new cities. You'll focus on building and managing the supply base while collaborating with cross-functional teams. This role requires strong operational skills and a problem-solving mindset.
You have a proven track record in operations management, ideally with experience in scaling businesses in new markets. Your strong analytical skills enable you to identify opportunities for improvement and streamline processes effectively. You thrive in a collaborative environment, working closely with various teams to achieve common goals. Your leadership style fosters a sense of ownership and accountability among team members, driving them to excel in their roles. You are adaptable and can navigate the complexities of a fast-paced environment, ensuring that operations run smoothly and efficiently. You are passionate about leveraging technology and AI to enhance operational effectiveness and customer experience.
As the Senior Operations Lead at Careem, you will spearhead the Captain Acquisition & Market Ops initiatives in Abu Dhabi, Sharjah, and Al Ain. Your primary responsibility will be to build and manage the supply base, ensuring that third-party logistics suppliers are onboarded effectively and that captains are available and ready to serve customers. You will analyze market trends and operational data to inform strategic decisions and optimize processes. Collaborating with cross-functional teams, you will implement initiatives that enhance customer experience and operational efficiency. You will also play a key role in developing localized operational engines that drive growth and reliability across new and existing markets. Your insights will help shape the future of Careem as we embrace AI-driven solutions to improve our services.
Careem offers a flexible working environment with a hybrid model, allowing you to work four days in the office and one day from home. You will also have the opportunity to work remotely from any country for up to 30 days a year, along with unlimited vacation days. We provide comprehensive healthcare benefits and reimbursements for fitness activities, ensuring that you maintain a healthy work-life balance. Join us in our mission to simplify and improve people's lives while building an inspiring organization that thrives on innovation and collaboration.
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