IT Services Technician

Who you are

You have a solid background in IT services, with experience providing 1st, 2nd, and 3rd tier support to users in a fast-paced environment. Your technical skills span across various platforms, including Windows and Linux, and you are adept at troubleshooting hardware and software issues. You excel in customer service, ensuring that all staff receive timely and effective support. Your organizational skills allow you to manage on-site inventory and oversee the lifecycle of IT assets efficiently. You thrive in challenging situations and are motivated to find solutions that enhance operational efficiency.

Desirable

Experience in a high-demand environment, such as aerospace or engineering, is a plus. Familiarity with networking concepts and tools will help you excel in this role. You are flexible and can adapt to the evolving needs of a dynamic workplace. Your leadership qualities enable you to take initiative and guide others when necessary, contributing to a collaborative team atmosphere.

What you'll do

As an IT Services Technician at SpaceX, you will be responsible for delivering the complete lifecycle of IT services to staff, from onboarding to troubleshooting and repair. You will manage the procurement and setup of IT assets, ensuring that all equipment is operational and meets the needs of high-caliber engineers. Your role will involve providing hands-on support, resolving technical issues, and maintaining a high level of customer satisfaction. You will also have architectural responsibilities in areas such as end-user computer infrastructure and conference room technologies. Your ability to communicate effectively with team members and users will be crucial in fostering a supportive IT environment.

What we offer

At SpaceX, you will be part of a mission-driven team dedicated to advancing space exploration. We offer competitive compensation and opportunities for professional growth within a pioneering organization. You will work alongside talented individuals who share a passion for innovation and excellence. Our culture emphasizes collaboration, and you will have the chance to contribute to projects that have a significant impact on the future of humanity. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.