AI Adoption Manager - San Francisco

Who you are

You have a proven track record of managing and growing relationships with Fortune 500 customers — your experience has equipped you with the skills to deliver strategic advice and drive customer success. You understand the motivations and business drivers of large enterprises, and you are adept at aligning their strategic goals with the offerings of OpenAI. Your ability to communicate effectively with diverse stakeholders, from technical teams to executive leadership, sets you apart in this role.

You thrive in a collaborative environment, working closely with Sales, Product, Marketing, Partnerships, and Engineering teams to ensure that customer needs are met and exceeded. You are passionate about technology and its potential to transform businesses, and you are eager to inspire and guide customers on their AI journey. Your experience in customer success roles has honed your ability to identify opportunities for growth and innovation within your portfolio.

Desirable

Experience in AI or technology adoption is a plus, as is familiarity with deployment strategies for complex solutions. You are comfortable navigating the challenges that come with large-scale implementations and can provide insights that help customers realize the full value of their investments.

What you'll do

As an AI Adoption Manager at OpenAI, you will be instrumental in driving the adoption and consumption of our AI offerings among our largest enterprise customers. You will lead cross-functional partnerships, ensuring that your customers receive the support they need to succeed. Your role will involve understanding customer needs deeply and translating those into actionable strategies that enhance their experience with OpenAI.

You will advise customers on best practices for deploying AI solutions, helping them to navigate the complexities of integration and usage. Your insights will guide them in leveraging our technology to achieve their business objectives, ultimately driving value and satisfaction. You will also be responsible for identifying new opportunities for differentiation in the market, working closely with your customers to explore innovative applications of our technology.

What we offer

OpenAI is committed to fostering a supportive and inclusive work environment. We offer competitive compensation and benefits, including relocation support for new employees. You will have the opportunity to work with a talented team dedicated to making a positive impact through AI technology. Join us in shaping the future of technology and helping businesses unlock the potential of AI.