Merchant Management (Open to graduates for a junior role)

Who you are

You are a recent graduate eager to start your career in business operations, particularly within the crypto industry. You possess a strong analytical mindset and are keen to learn about operational strategies that drive business growth. Your ability to understand market dynamics and merchant needs will be crucial in this role. You are adaptable and ready to contribute to a fast-paced environment where innovation is key. You are a team player who values collaboration and is excited about the potential of blockchain technology.

What you'll do

In this role, you will design and implement operational strategies aimed at driving P2P business growth and achieving market share leadership. You will establish a comprehensive quality management system for merchants, ensuring that operational processes are tailored to accommodate diverse merchant characteristics. You will conduct thorough assessments of merchant needs and pain points, working closely with product teams to enhance product usability and user experience. Additionally, you will stay informed about market dynamics and provide competitive analysis to guide product upgrades and business direction.

What we offer

At OKX, you will be part of a dynamic team that is reshaping the future of finance through crypto. We offer a supportive environment where you can grow your skills and advance your career. You will have the opportunity to work with experienced professionals in the crypto space and contribute to meaningful projects that impact users globally. We value diversity and encourage you to apply even if your experience doesn't match every requirement. Join us in our mission to provide safe and reliable access to crypto trading and decentralized applications.