
Empowering communication for businesses worldwide
Twilio (NYSE: TWLO) is a leading cloud communications platform that empowers over 150,000 businesses, including major brands like Deliveroo, Duolingo, and Toyota, to enhance customer engagement through its easy-to-use APIs. Headquartered in the Financial District of San Francisco, Twilio has raised ...
Twilio offers generous annual time off, comprehensive health programs, and remote work opportunities. Employees can also earn a Twilio track jacket by...
Twilio's culture is rooted in innovation and customer-centricity, stemming from its origins in simplifying communications for businesses. The company ...

Twilio • Remote - US
Twilio is seeking a Senior Infrastructure Engineer to build and scale identity products. You'll design and implement infrastructure for authentication and authorization using AWS, Docker, and Kubernetes. This role requires significant experience in infrastructure engineering.
You have 5+ years of experience in infrastructure engineering, with a strong background in building and scaling cloud-based systems. Your expertise in AWS allows you to design secure and efficient architectures that support high-demand applications. You are proficient in containerization technologies like Docker and orchestration tools such as Kubernetes, enabling you to manage complex deployments effectively. You understand the importance of security in identity management and have experience implementing best practices in authentication and authorization.
You thrive in collaborative environments and enjoy partnering with product and engineering teams to drive impactful features. Your communication skills allow you to articulate technical concepts to non-technical stakeholders, ensuring alignment across teams. You are adaptable and open to learning new technologies, which is essential in a rapidly evolving field like infrastructure engineering. You are committed to fostering an inclusive team culture and believe in the power of diverse perspectives to drive innovation.
Experience with identity management solutions and familiarity with developer-first identity experiences would be a plus. Knowledge of emerging technologies in the identity space, such as agentic and non-human identity use cases, is also desirable. You are proactive in seeking out opportunities for improvement and optimization within existing systems, demonstrating a continuous improvement mindset.
As a Senior Infrastructure Engineer at Twilio, you will play a crucial role in shaping the next generation of identity products. You will design and build the infrastructure that powers authentication and authorization for Twilio's extensive customer base. Collaborating closely with product and engineering leadership, you will set the direction for infrastructure development and deliver high-impact features that enhance user experiences. Your work will involve scaling Stytch's core product, ensuring it meets the demands of a growing user base while maintaining security and performance.
You will be responsible for implementing best practices in infrastructure management, including monitoring, logging, and incident response. Your expertise will guide the team in adopting new technologies and methodologies that improve efficiency and reliability. You will also mentor junior engineers, sharing your knowledge and helping them grow in their careers. Your contributions will directly impact Twilio's mission to revolutionize communications and empower developers worldwide.
Twilio offers a remote-first work environment, allowing you to work from anywhere in the United States. You will be part of a vibrant team that values connection and inclusion, with opportunities to collaborate with colleagues from diverse backgrounds. Twilio is committed to your professional growth, providing resources and support for continuous learning and development. You will have the chance to work on innovative projects that make a global impact, contributing to the future of communications technology.
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