
Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...

Coupang • Tokyo, Japan
Coupang is seeking a Program Manager for their Merchant Strategy team to shape merchant-side strategy and drive business growth. You'll work closely with Analytics, Product, Operations, and Sales to develop analytical frameworks and insights. This role requires strong analytical skills and strategic thinking.
You have a strong background in program management, ideally with experience in strategy development and analytics. You excel at turning complex datasets into actionable insights that drive business decisions. Your ability to collaborate with cross-functional teams is key, as you will work closely with Analytics, Product, Operations, and Sales to support critical merchant-side initiatives. You are comfortable with data analysis and have a strategic mindset that allows you to define how success is measured within the organization. You thrive in environments where you can influence business priorities and contribute to high-impact initiatives.
In this role, you will support and drive merchant-side initiatives that are critical to Coupang's near- and mid-term business growth. You will help define the strategic roadmap for how merchant data, insights, and metrics are utilized across the organization. Your responsibilities will include developing analytical frameworks and measurement methodologies that guide the evaluation of merchant selection, coverage, pricing, and expansion. You will work closely with leadership and cross-functional teams to ensure a common understanding of merchant performance and to proactively generate insights as the business evolves. Your role will be pivotal in shaping the direction of Coupang's merchant strategy and ensuring that the organization is equipped with the tools and metrics needed for success.
Coupang offers a dynamic work environment where you can make a significant impact on the business. You will have the opportunity to work with senior leadership and core execution teams, influencing critical business decisions. The company values innovation and encourages you to bring new ideas to the table. As part of a Fortune 150 company, you will be part of a team that is dedicated to providing fast, reliable, and customer-focused services in Japan. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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