The financial infrastructure platform for modern businesses
Stripe is a leading financial infrastructure platform that processes over $1 trillion in payments annually for businesses of all sizes, from startups to Fortune 500 companies. Headquartered in SoMa, San Francisco, Stripe has raised $8.7 billion in funding across multiple rounds, including its recent...
Stripe offers an unlimited paid time off policy, flexible work-from-home opportunities, comprehensive mental and physical health plans, and generous f...
Stripe fosters a culture focused on innovation and growth, with a commitment to expanding its services globally. The company emphasizes engineering ex...
Stripe • Mexico
Stripe is hiring an Operations Associate, GTM Onboarding Specialist to enhance customer onboarding and integration processes. You'll work closely with cross-functional teams and utilize SQL to support financial systems. This role is ideal for candidates with experience in online payments or e-commerce platforms.
You have a strong foundation in operations and customer support, ideally with experience in financial systems or online payments. You are comfortable collaborating with cross-functional teams and have a knack for engaging and influencing various stakeholders. Your ability to deliver live technical training to users sets you apart, and you are familiar with code-level debugging and writing code. You thrive in a collaborative environment and are dedicated to helping customers achieve their goals.
Experience in e-commerce platforms or financial systems is a plus, as is familiarity with various technical tools and platforms. You are adaptable and can navigate the fast-paced nature of the industry, ensuring that customer needs are met efficiently and effectively.
As an Operations Associate, GTM Onboarding Specialist at Stripe, you will play a crucial role in ensuring that customers have a seamless onboarding experience. You will engage with customers from various backgrounds, helping them integrate Stripe's capabilities into their operations. Your responsibilities will include providing technical training, troubleshooting issues, and ensuring high-quality integrations. You will work closely with the Global Professional Services team to accelerate customer adoption of Stripe's services, ensuring that they deploy quickly and effectively. You will also be involved in analyzing customer feedback and working with product teams to enhance the onboarding process.
At Stripe, you will be part of a vibrant team in Mexico City that is dedicated to reshaping the financial landscape for businesses worldwide. We prioritize collaboration, innovation, and excellence in everything we do. You will have the opportunity to grow your skills and advance your career in a supportive environment that values inclusivity and teamwork. We encourage you to apply even if your experience doesn't match every requirement, as we believe in the potential of every team member to contribute to our mission.
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