Transforming conversations into actionable insights
Invoca is an AI-powered conversation intelligence platform headquartered in Santa Barbara, CA, that helps revenue teams optimize digital interactions and drive conversions. Founded in 2008, Invoca has raised $199.8 million in funding from investors like Silver Lake Waterman and Kingfisher Investment...
Invoca offers 20 days of paid time off, 15 paid holidays, and 10 days of compassionate leave. Employees also benefit from a wellness subsidy for fitne...
Invoca fosters a culture focused on leveraging AI to enhance customer interactions and drive business results. The company prioritizes innovation and ...
Invoca • Remote
Invoca is seeking a Customer Marketing Manager to create and execute programs that drive customer advocacy and engagement. This role requires strategic marketing skills and a passion for storytelling to enhance customer loyalty.
You have a strong background in marketing, ideally with experience in customer engagement and advocacy programs. You understand the importance of building lasting relationships with customers and have a knack for translating customer stories into impactful marketing initiatives. Your creativity and strategic marketing acumen allow you to develop programs that resonate with customers and drive retention. You are a strong communicator, capable of collaborating with various internal teams to ensure customer voices are amplified across the brand. You thrive in a fast-paced environment and are excited about the opportunity to contribute to a growing SaaS company.
As the Customer Marketing Manager at Invoca, you will be responsible for creating and executing programs that foster customer advocacy and engagement. You will act as a key liaison between customers and internal teams, ensuring that customers feel celebrated and supported. Your role will involve developing marketing initiatives that deepen customer loyalty and increase retention rates. You will collaborate closely with Sales, Product, and Customer Success teams to identify strategic growth opportunities based on customer feedback and success stories. You will also be tasked with measuring the effectiveness of your programs and continuously optimizing them to enhance customer experience. Your creativity will play a crucial role in crafting compelling narratives that highlight customer successes and drive community-building efforts.
Invoca offers a dynamic work environment where you can make a significant impact on customer relationships and company growth. You will have the opportunity to work with a talented team dedicated to building a world-class SaaS company. We provide competitive compensation, including a base salary range of $70,000 - $85,000 plus bonuses. As a remote position, you will enjoy the flexibility of working from anywhere while being part of a collaborative and innovative team. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.
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