Amazon Web Services (AWS) Physical Security is seeking a highly talented and motivated Protective Security Program Manager to join our team. As the Regional Manager of the Cleared Escort Program, you will manage a crucial internal security service that ensures construction and operations activities comply with strict government security regulations. Your primary focus will be providing and managing cleared security escorts for both new data center developments and existing facility expansions, maintaining the delicate balance between operational efficiency and security compliance.
This role is instrumental in implementing and overseeing security protocols that safeguard sensitive areas while facilitating necessary work by uncleared personnel. You will coordinate cleared escorting services across a multifaceted organisational landscape. Your role involves interfacing with diverse technical teams, while also
collaborating with supply chain experts, construction personnel, security specialists, and operations managers. You will serve as the primary representative for the Cleared Escorting team in strategic contract discussions, with dual responsibilities in managing both supply and demand aspects. On the supply side, you will oversee escort vendor relationships and management and establish a centralised pool of escorting resources. On the demand side, you will engage with various stakeholders throughout the matrix organization to assess, fulfill and coordinate their cleared escort support requirements, ensuring alignment between business operations and security protocols.
The ideal candidate for the role will be willing and able to work autonomously with minimal guidance or supervision, build relationships across peer teams, stakeholders, and partner organisations, at all levels, and to be able to influence cooperation in order to achieve program and project progress and completion. You will have an in depth knowledge of security practices and technology, be innovative, highly organised and know how to deliver results on time and on budget. You are able to solve ambiguous problems, proactively identify existing or imminent requirements, and apply mitigation strategies to reduce overall risk to project completion. You may be asked to use your knowledge to assess processes, program plans, and operations requirements to find solutions or to meet project deadline.
Key job responsibilities
- Lead the regions cleared escort program from construction for new data centers, data center expansions and operations.
- Communications (Stakeholder, Customer, and Vendor)
- Resource vendor management
- Demand forecasting and utilization
- Escort clearance processing,
- Training and delivery
- Resource prioritization and scheduling
- Escalation reporting and management
- Reporting (financial, business analytics and voice of the customer) in written format.
Hold or be able to attain an Australian Government Security Vetting Agency clearance (see https://www.agsva.gov.au/applicants/eligibility-and-suitability)
A day in the life
Partner with all infrastructure and service Technical Infrastructure Program Managers and Project Managers to manage escort requirements across the lifecycle of the region. Work directly with cleared escort vendors, personnel security partners to clear, onboard/train, schedule and deliver the resource to customers. Maintain routine communication with stakeholders for daily escort utilization. Measure, assess and report out program analytics and voice of the customer feedback in support of business reviews.
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.• 5+ years in program or project management.
• 3+ years working with physical security.
• 3+ years working implementing government regulations and requirements.
• Proficient in Microsoft Office applications.
• Ability to interpret and execute program objectives and the compilation of and adherence to project timetables.
• BA/BS degree or higher in related field.
• PMP Certification or familiarity with continuous improvement, project management principles, Kaizen Six Sigma.
• Excellent oral and written communication skills.
• Experience in the delivery of physical security projects or programs within an enterprise setting.
• Experience working cross-functionally leading both technical and non-technical teams.
Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
