Personalized therapy for a healthier world
SonderMind is a mental health platform headquartered in Cherry Creek, Denver, CO, that connects individuals with therapists through a digital network. With $183.2 million raised in Series B funding, SonderMind aims to make therapy more accessible and affordable by matching patients with specialists ...
SonderMind provides comprehensive health, vision, dental, disability, and mental health coverage. Employees are required to take at least three weeks ...
SonderMind fosters a culture centered around accessibility and personalization in mental health services. The company prioritizes matching patients wi...
SonderMind • Denver, CO or Remote
SonderMind is hiring a Clinical Quality Specialist to uphold and strengthen the quality of care within the organization. You'll provide ongoing support to providers and ensure excellent, evidence-based care delivery. This role requires a collaborative approach and a focus on client outcomes.
You have a strong background in clinical quality assurance and a passion for improving mental health care delivery. You understand the importance of evidence-based practices and have experience in supporting healthcare providers to maintain high standards of care. Your collaborative nature allows you to work effectively with clinicians and clients alike, ensuring that everyone has access to the right resources and support. You are detail-oriented and capable of managing complex processes, including provider escalations and investigations stemming from client feedback. You are committed to fostering a culture of continuous improvement and professional growth within the organization.
In this role, you will be responsible for providing ongoing support to healthcare providers, helping them to deliver high-quality care and achieve professional growth. You will own the processes related to provider escalation, investigation, remediation, and termination, ensuring that all client-reported complaints are handled with care and thoroughness. Monitoring and tracking clinical adverse events will be a key part of your responsibilities, allowing you to respond effectively and maintain the integrity of care delivery. You will collaborate with various teams to implement processes and interventions that enhance the quality of care provided to clients. Your role will also involve analyzing data and feedback to identify areas for improvement and to support the development of best practices within the organization.
At SonderMind, we believe in the power of personalized mental health care. We offer a supportive work environment where you can thrive and make a meaningful impact on the lives of others. You will have access to ongoing professional development opportunities and resources to help you succeed in your role. Our team is dedicated to fostering a culture of collaboration and innovation, ensuring that everyone has the tools they need to provide exceptional care. Join us in our mission to transform mental health care and make a difference in the lives of those we serve.
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