マーチャントアカウント管理シニアマネージャー

Who you are

You have over 12 years of experience in sales and account management, demonstrating a strong ability to lead teams and manage complex projects. Your background includes a minimum of 3 years in a leadership role, where you've successfully guided teams to achieve their objectives. You possess excellent data analysis skills, allowing you to interpret and leverage data to inform strategic decisions and drive growth. Your flexible judgment enables you to navigate the complexities of the field effectively, ensuring that you can adapt to changing circumstances and make informed decisions. You are passionate about continuous improvement, always seeking ways to enhance existing processes and policies. Your communication skills in both Japanese and English are exceptional, allowing you to engage effectively with diverse stakeholders.

What you'll do

As the Senior Account Manager for Rocket Now, you will oversee the management of key merchant accounts, ensuring that they are supported and positioned for success. You will analyze sales data and performance metrics to identify opportunities for growth and improvement, working closely with merchants to develop and implement growth plans. Your role will involve managing complex projects that require collaboration across various departments, ensuring that all stakeholders are aligned and informed. You will engage in strategic discussions with internal and external partners to address key challenges and drive initiatives that support the overall business objectives. Decision-making will be a critical part of your role, as you will be responsible for resolving significant issues that impact the merchant network and overall sales performance.

What we offer

Coupang offers a dynamic work environment where you can make a significant impact on the growth of our new food delivery service. As a full-time employee, you will benefit from a comprehensive onboarding process and ongoing support to ensure your success in this role. We value innovation and encourage our employees to bring forward ideas that can enhance our services and operations. You will have the opportunity to work with a talented team and contribute to a company that is recognized as a leader in technology and logistics solutions in Japan. We are committed to fostering a culture of collaboration and continuous improvement, providing you with the resources and support needed to excel in your career.