Operations Excellence Lead

Who you are

You have a Bachelor’s degree or equivalent practical experience and at least 8 years of experience in a technical project management or customer-facing role. Your background includes managing large-scale initiatives that require extensive change management and leadership buy-in. You have a proven track record of driving alignment across conflicting priorities and varying viewpoints, showcasing your ability to organize complex information to aid decision-making processes and align stakeholders effectively.

Your experience has equipped you with the ability to plan and execute multiple projects simultaneously in an organized and creative manner. You excel at acting as a dot connector and integrator, demonstrating a commitment to finding organizational synergies and operational efficiencies. You understand the importance of operational data and are skilled at creating compelling business cases that drive continuous improvement initiatives.

What you'll do

In this role, you will manage the execution of cross-functional projects focused on operational improvements, tracking key performance indicators (KPIs), mitigating risks, and reporting on progress to stakeholders. You will influence and partner with stakeholders across the organization to drive alignment and successfully implement process changes. Your work will be integral to transforming Google's people operations service delivery, ensuring that the initiatives you lead enhance service delivery and operational efficiency.

You will be part of the People Experience (PX) team at Google, which is dedicated to delivering extraordinary hire-to-retire experiences for Googlers. Your contributions will help shape the PX STACK team’s mission to make every day simple, allowing for special days to be truly special. You will leverage AI and ML to leapfrog current capabilities, ensuring that the operational processes you oversee are not only effective but also innovative.

What we offer

While specific benefits and compensation details are not mentioned, Google is known for providing competitive salaries and comprehensive benefits packages. You will have the opportunity to work in a collaborative environment that values innovation and operational excellence. As part of a leading technology company, you will be at the forefront of transforming people operations and enhancing the employee experience at Google.