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Uber Technologies, Inc. (NYSE: UBER) is a leading ride-hailing platform headquartered in Mission Bay, San Francisco, CA. Founded in 2009, Uber has transformed transportation services, completing over 1.5 billion trips globally. The company went public in May 2019 and has raised $15.8 billion in fund...
Uber provides comprehensive healthcare, a robust employee stock purchase plan, generous paid vacation, and a four-week sabbatical after five years of ...
Uber fosters a culture of innovation and adaptability, continuously expanding its services beyond traditional ride-hailing. The company emphasizes wor...
Uber • Tokyo, JPN
Uber is seeking a Mid-Level Account Manager to drive business growth and innovation for SMB restaurants in Japan. You'll build strong relationships and identify market opportunities. This role requires strong relationship-building skills and strategic thinking.
You have a proven track record in account management, particularly within the SMB sector, where you've successfully built and maintained long-term relationships with clients. Your ability to understand client needs and provide tailored support is second to none, allowing you to act as a trusted advisor to restaurant partners. You possess strong critical thinking skills and can quickly identify issues, providing effective solutions based on data-driven insights. Your strategic mindset enables you to balance long-term initiatives with immediate tactical actions, ensuring that you can thrive in a fast-paced environment. You are adaptable and can navigate the complexities of working with diverse teams across various departments.
Experience in the food and beverage industry or a similar field would be a plus, as would familiarity with sales strategies and operational excellence. A background in data analysis or customer relationship management tools could enhance your effectiveness in this role.
In this role, you will be responsible for managing the end-to-end experience of a crucial segment of restaurant partners. You will build and maintain strong relationships with these partners, understanding their wants and needs to provide appropriate support. Your role will involve identifying issues quickly and providing the necessary resources to resolve them, leveraging your data-driven mindset. You will collaborate closely with your manager and the leadership team to shape the future of the SMB function in Japan, ensuring that the needs of restaurant partners are met effectively. Additionally, you will work with various internal departments, including operations, marketing, and customer support, to drive business growth and innovation.
Uber prides itself on fostering a diverse and inclusive work environment where every employee is valued for their unique contributions. You will have the opportunity to work in a culture that encourages open communication and collaboration. The role offers a chance to make a significant impact on the SMB business in Japan, contributing to the growth and success of restaurant partners. You will also benefit from professional development opportunities and the chance to work with a talented team dedicated to innovation and excellence.
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