Adjust, an AppLovin (NASDAQ: APP) company, is trusted by marketers around the world to measure and grow their apps across platforms, from mobile to CTV and beyond. Adjust works with companies at every stage of the app marketing journey, from fast-growing digital brands to brick-and-mortar companies launching their first apps. Adjust’s powerful measurement and analytics suite provides visibility, insights and essential tools that drive better results.

Our global team is composed of team members with life experiences, backgrounds, and perspectives that mirror our customers around the world. We seek outstanding candidates who demonstrate a commitment to diversity, equity, and inclusion through continuous learning and skill-building. We aim to support each other to ensure equitable and inclusive experiences, furthering our goal to create a culture of belonging that values the contributions of all team members.

We’re proud to have received several awards in 2023 and 2024, including PocketGamer.biz’s Best Analytics / Data Tool, Effective Mobile Marketing's Most Effective App Analytics Platform, and the App Growth Awards’ MMP of the Year. Our CPO was also honored with AdExchanger x AdMonster’s Top Women in Media & Ad Tech Award. These accolades are a testament to the excellence and innovation of our award-winning company.

Get to know Client Services / The Department:

Our Client Services team is a turbo-charged force! We handle client services and partner integrations with lightning speed. From resolving inquiries to offering technical help through calls and meetings, we're your go-to heroes. Plus, we're all about educating our clients and partners to ensure they make the most of our amazing product.

Make an Impact/ The role:

As a Technical Account Manager you are the main point-of-contact for clients who choose Adjust. Client sizes range from SMB to Enterprise, and all receive Adjust’s award-winning support from an extremely well-rounded team. Additionally, Technical Account Managers work closely with internal teams such as Client Success and Product, which have contacts all over the globe. Ownership of the client’s experience and delivering exceptional technical support plays a major part in Adjust’s mission of retaining the largest advertising brands in mobile.

Empower Your Potential/ Responsibilities:

Technical contact for managed clients of Adjust
Database querying
Interface regularly with engineers, devs, agencies, and UA managers
Troubleshoot and solve complex technical and analytical questions
Read error logs and monitor health of client product usage
Provide tailored training and consultation to high-value clients
Work alongside a global technical, product, and support team

Bring Your Knowledge/ Experience & Qualifications:

Experienced in client-facing roles, and managing expectations
Understanding of how to deal with clients quickly and effectively
Exceptional written communication skills and practiced in verbal/visual presentations
Willingness to travel (occasionally)
Knowledge of app, mobile or SaaS. Ad-tech or ad-ops experience is beneficial
Excellent communication skills in English, Spanish and Portuguese

Enhance Your Experience / Perks & Benefits:

Opportunity to make an impact on the ad-tech industry working for a forward-thinking leader in the space
International, diverse teams with a strong focus on transparency, feedback and fun
Education opportunities for ongoing professional development & continuous learning
Company onboarding program where you’ll learn the ins-and-outs of our product with your fellow newbies
Flexible workplace policy, allowing you to work either from home or our office space
Generous vacation policy with flexible vacation days
Free English classes to enhance your collaboration with global colleagues and friends
Paid parental leave to support you and your little ones
Private health insurance through OMINT for employees and dependents
Wellbeing support with qualified therapists
Monthly perk stipend to choose the perks that matter most to you

More details about our company culture and perks can be found on our career page.

Interested? Let's Talk!

We understand that imposter syndrome may sometimes hinder exceptional candidates from applying. So, don't hold back—apply with confidence! We're excited to hear from you and can't wait to chat!

Equal opportunity employer

Adjust is proud to be an equal opportunity employer. We champion a diverse and inclusive culture in all of our offices around the globe. We understand that all candidates are individuals with unique backgrounds and talents. At Adjust, we assess candidates on qualifications, merit and business needs. We do not discriminate based upon race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other applicable legally protected characteristics. If you see a position that excites you, please apply! We would love to have you join us in our mission to build a global tech company where we're all proud to belong to.

⚠ Adjust works with applicants through our Careers page and adjust.com email addresses. If you are contacted through other unofficial channels, it may not be legitimate. Confirm the information here and feel free to apply directly below.

About Adjust

Key Highlights

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🌟 Culture

Technical Account Manager

Job Description

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