Empowering learners through accessible online education
Udemy is a leading online learning platform headquartered in San Francisco, California, offering over 130,000 courses to a global community of 35 million students. The platform provides a diverse range of subjects including programming, marketing, and data science, catering to both individual learne...
Udemy offers competitive salaries, equity options, generous PTO policies, and a remote work flexibility that allows employees to balance their work an...
Udemy fosters a culture of continuous learning and innovation, encouraging employees to enhance their skills through access to their own courses and a...
Udemy • United States
Udemy is seeking a Senior Consumer Partner Success Manager to develop and manage global consumer partnerships. You'll work cross-functionally to enhance partner experiences and drive business growth. This role requires strong collaboration skills and a strategic mindset.
You have a proven track record in partner success management, ideally with 5+ years of experience in a similar role. Your expertise lies in developing and managing strategic partnerships that drive mutual growth and success. You thrive in cross-functional environments, collaborating with teams across business development, product management, and marketing to create impactful partner experiences. You are data-driven and understand how to leverage analytics to inform decisions and measure outcomes. Your communication skills are exceptional, allowing you to build strong relationships with partners and internal stakeholders alike. You are adaptable and excited by the prospect of working in a fast-paced, evolving industry.
Experience in the education technology sector or a similar field would be a plus. Familiarity with AI-powered platforms and skills acceleration initiatives can set you apart. You are comfortable with project management tools and methodologies, which help you streamline processes and enhance partner engagement. A background in account management or business development can also be beneficial, as it complements your partner success expertise.
In this role, you will be responsible for defining and executing strategies that enhance the partner experience at Udemy. You will work closely with global consumer partners to understand their needs and challenges, ensuring they receive the support necessary to succeed. Your role will involve designing scalable frameworks that facilitate partner growth and engagement, driving measurable outcomes that align with Udemy's mission. You will collaborate with various teams, including product management and marketing, to ensure that partner feedback is integrated into Udemy's offerings. You will also analyze performance metrics to identify areas for improvement and implement best practices across the organization. Your ability to communicate effectively will be crucial as you present insights and recommendations to senior leadership. You will play a key role in fostering a culture of collaboration and continuous improvement within the partner success team.
Udemy offers a dynamic work environment where you can make a real impact on the future of learning. As a fully remote role, you will have the flexibility to work from anywhere in the United States. We provide competitive compensation and benefits, including opportunities for professional development and growth within the company. You will be part of a mission-driven organization that values innovation and creativity, allowing you to contribute to meaningful projects that transform lives through learning. Join us at Udemy and help shape the future of education for millions of learners worldwide.
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