Amazon’s mission is to be the most customer centric company in the world. The Workforce Staffing Web Production team fuels that mission by creating exceptional candidate experiences to attract and hire the hundreds of thousands of hourly team members who make that mission a reality.
We are seeking a talented, hands-on Web Production Manager to create, activate and optimise best-in-class web experiences for candidates seeking hourly jobs with Amazon. This candidate should have a sound understanding of Content Management Systems, UI/UX standards and responsive design, iterating continually to improve the user experience. The ideal candidate will be detail-oriented, data-driven, customer-centric and technically proficient.
Key job responsibilities
· Partner with key stakeholders to develop, publish and manage online content using Amazon CMS technology
· Apply knowledge of UX, UI, HTML/CSS, and personalisation/automation to create engaging web experiences
· Partner with engineering teams to solve website problems, find user experience opportunities, test new features, and serve as a liaison for the business’s dev requests
· Manage projects involving web experience updates, creating ways of working and establishing program standards
· Work cross-functionally to establish and maintain relationships with key partners and customers, especially Creative, UX, and Strategy
· Create and manage a library of web templates, SOPs, and CMS job aides.
· Leverage analytics and insights to determine appropriate content, user flows, and timing for content refreshes
· Consult with internal teams to help find solutions and guide them towards best practices
· Communicate effectively up and down the leadership chain including reporting to senior leaders, team project planning, and working with requestors directly.
· Exercise a high level of judgment to move requests through our internal workflow efficiently
· Effectively anticipate issues and proactively help generate solutions.
· Test website functionality and check for errors or inconsistencies with rigorous quality standards
· Implement and enforce web accessibility standards
· Recognise and implement SEO and Lifecycle marketing opportunities, working with these partners on related standards and best practices
· Utilise Analytics and performance data to recommend and implement improvements.
· Work both independently and as part of a team to manage and complete projects for multiple stakeholders typically under tight deadlines
· Proactively recommend creative solutions, enhancements, and uncover opportunities that align to business objectives within technical capabilities.
· Establish and optimise internal workflows
A day in the life
As a successful candidate, you will be an ambitious self-starter who loves solving problems and has a deep passion for building world-class customer experiences. You will spend your day working cross-functionally to define, build, and test additions and updates to our web experience. You will author and publish content directly in our CMS and maintain digital assets. You will serve as the voice of the candidate as you work with strategists, analysts, and designers to build the pages that move our users through the hiring process. You will communicate best practices, project updates, and strategic direction with partners and leadership. You will collaborate with the Manager of the Web Production team to define standards, organise projects, and ensure they are moving forward.- 4+ years experience in digital marketing and web production.
- Mastery of HTML, CSS, understanding of scripting languages and DOM manipulation
- High proficiency with enterprise Content Management Systems
- Excellent communication skills, both written and verbal, and comfort explaining projects to leadership or team leads
- Experience with project management & ticketing tools, such as Asana or JIRA
- Experience with web analytics tools, such as Adobe Analytics or Google Analytics
- Well organised and detail oriented
- Able to manage time and juggle competing priorities to execute high quality deliverables
- Bachelor’s Degree in related field or equivalent work experience- Proficiency with AI tools and platforms, including large language models and generative AI, to enhance workflow efficiency and productivity.
- UX design and research experience; Figma experience
- Proven track record of content management within a large enterprise CMS
- Experience with SQL and data visualisation platforms, such as Tableau or Looker Studio
- Experience with A/B testing, personalisation, and marketing automation
- Experience slicing, optimising and exporting graphics
- Working knowledge of JavaScript or other programming languages.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (
https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
