The community marketplace for unique travel stays
Airbnb, headquartered in Showplace Square, San Francisco, CA, has transformed the hospitality industry with its platform that connects over 4 million hosts to travelers. Since its inception, Airbnb has facilitated over a billion bookings, disrupting traditional accommodation models by allowing indiv...
Airbnb offers generous parental and family leave, paid volunteer time, and an annual travel and experiences credit. Employees enjoy health food and sn...
Airbnb's culture emphasizes community and belonging, reflecting its mission to create a world where anyone can belong anywhere. The company values fle...
Airbnb • United States
Airbnb is seeking a Host Communications Editorial Lead to develop scaled communications and campaigns for home, experience, and service hosts. You'll blend editorial strategy and writing expertise to deliver engaging content. This role requires strong communication skills and a strategic mindset.
You are a creative and strategic thinker with a strong background in editorial work. You have experience in developing communications that resonate with diverse audiences, particularly in a community-focused environment. Your attention to detail ensures that all content is accurate and engaging, and you thrive in collaborative settings where you can partner with cross-functional teams. You understand the importance of data-driven insights in shaping effective communication strategies and are adept at using various formats to convey messages effectively.
Experience in the hospitality or community engagement sectors is a plus. Familiarity with digital communication tools and platforms will enhance your ability to reach and engage hosts effectively.
In this role, you will lead the Host Communications Editorial team, developing and executing communication strategies that inform and educate hosts about new products and policy changes. You will create compelling content across multiple formats, including articles, emails, and in-product education materials. Collaborating closely with strategists and cross-functional partners, you will ensure that the voice of the host community is reflected in all communications. Your insights-driven approach will help you analyze the effectiveness of campaigns and make data-informed adjustments to improve engagement.
You will also be responsible for mentoring and guiding team members, fostering a culture of creativity and collaboration. By leveraging your editorial expertise, you will help shape the narrative around Airbnb's host community, ensuring that hosts feel supported and valued. Your role will be pivotal in enhancing the overall experience for hosts, contributing to their success and satisfaction.
Airbnb offers a competitive salary range of $164,000—$205,000 USD, along with potential bonuses and equity options. You will have access to comprehensive benefits and Employee Travel Credits, allowing you to experience the platform firsthand. Join a mission-driven company that values community and connection, and be part of a team that is dedicated to supporting hosts and enhancing their journey with Airbnb.
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