Amazon is seeking a high-judgment and self-motivated communications professional to join our Stores Communications Trust & Reputation Team. This person will play an important role in identifying and rapidly responding to emerging topics and issues across Stores business, with a focus on retail. This is a position for someone who can excel in a fast-paced, deadline-oriented environment. The role is never boring, and requires a team player who is willing to roll up their sleeves to get the job done.
The individual in this role will help manage day-to-day issues and strategically respond to media inquiries, while developing forward-looking scenario plans for emerging news cycles. This person must be able to dive deeply to understand business realities and to communicate clearly with internal and external audiences, including senior executives. This person will be responsible for developing statements for media and other external audiences, which requires exceptional writing skills and the ability to manage feedback and edits quickly and concisely.
The right candidate works effectively in a matrixed global organization, quickly builds effective working relationships, and maintains high standards under tight deadlines.
The position is based in Seattle.
Key job responsibilities
- Monitor, assess, escalate, and resolve a variety of situations occurring simultaneously with excellent judgement
- Dive deeply with internal teams to understand how their businesses work
- Formulate a clear point of view on complicated issues and create a concise and well-written statements
- Build and maintain relationships with key media outlets/reporters
- Manage incoming media inquiries, correct inaccuracies, and lay groundwork for future story development.
- Effectively represent Amazon as a spokesperson
- Work collaboratively across teams
A day in the life
You'll be responsible for managing incoming media inquiries about Amazon's Worldwide Stores businesses from U.S.-based outlets and providing PR counsel to business leadership. We are looking for someone who is comfortable picking up the phone to speak with reporters to get more information, can help educate them on key topics, and is not afraid to push back when a reporter has inaccurate information.
About the team
The Core Retail Trust and Reputation team is part of the Amazon Worldwide Stores Communications team, and we strategically manage emerging issues and media inquiries that have the potential to impact Amazon's reputation. - 5+ years of recent professional communications or public relations experience
- Bachelor's degree- Experience working directly with media proactively and reactively.
- Ability to multitask and prioritize own workload.
- Ability to thrive in a fast-paced and deadline-oriented environment.
- Experience building strategies to enhance corporate reputation.
- Experience gaining alignment with cross-functional teams.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $68,900/year in our lowest geographic market up to $147,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
