Empowering businesses with seamless cross-border payments
Airwallex, founded in 2015 and headquartered in Fitzrovia, London, is a leading fintech company specializing in cross-border payments and foreign exchange solutions. With a valuation exceeding $5 billion, Airwallex has raised $1.2 billion in funding and serves over 20,000 corporate customers, provid...
Employees enjoy a flexible work environment with 3 months of 'work from anywhere' policy each year, along with on-site meals and snacks to enhance wor...
Airwallex fosters a culture focused on simplifying global financial transactions for businesses, aiming to disrupt traditional banking with competitiv...
Airwallex • AU - Sydney
Airwallex is seeking a Senior Account Manager for Major Accounts to drive customer success and manage key relationships. This role requires strong expertise in account management and a collaborative approach to problem-solving.
You have a proven track record in account management, particularly with major accounts, and you thrive in a fast-paced environment where you can make a significant impact. Your strong communication skills enable you to build and maintain relationships with clients, ensuring their needs are met and exceeded. You are data-driven and use insights to inform your strategies, making decisions that benefit both the client and the company. You are a team player who collaborates effectively with cross-functional teams to deliver exceptional service and solutions to clients. Your ability to adapt and respond to changing circumstances allows you to navigate challenges with ease. You are motivated by the mission of empowering businesses through innovative financial solutions and are eager to contribute to a company that values growth and development.
In this role, you will be responsible for managing a portfolio of major accounts, ensuring client satisfaction and retention. You will work closely with clients to understand their needs and provide tailored solutions that align with their business goals. You will collaborate with internal teams to deliver on client expectations and drive successful outcomes. Your role will involve analyzing account performance and identifying opportunities for growth, as well as developing strategies to enhance client engagement. You will be the primary point of contact for your accounts, addressing any issues that arise and ensuring a seamless experience. You will also contribute to the development of best practices for account management within the organization, sharing insights and strategies with your team.
Airwallex offers a dynamic work environment where you can grow your career and make a real impact. You will have the opportunity to work with a talented team of professionals who are passionate about innovation and excellence. We provide competitive compensation and benefits, as well as opportunities for professional development and advancement. Join us in shaping the future of global payments and financial solutions.
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