Your partner in corporate wellness and fitness
Gympass, headquartered in South Village, New York, is a leading employee fitness and wellness platform that connects corporate clients with a diverse range of wellness options, including yoga, pilates, and martial arts. With over 1000 employees and $795 million raised in funding, Gympass serves nume...
Gympass offers a hybrid work structure, a minimum of 25 days of paid time off, and generous parental leave. Employees also receive a home office stipe...
Gympass is dedicated to enhancing employee wellbeing by providing access to a wide variety of fitness options and wellness resources. The company fost...
Gympass • Brazil (São Paulo - Hybrid)
Gympass is hiring a Clients Operations Senior Manager to enhance operational efficiency and support strategic initiatives in the Brazilian market. This role focuses on improving client processes and collaborating with various internal teams.
You have a strong background in operations management, ideally with experience in client-facing roles. Your expertise in process improvement and efficiency initiatives has made a measurable impact in your previous positions. You thrive in collaborative environments and understand the importance of aligning operational routines with commercial and customer support teams. You are passionate about workplace wellness and are motivated to contribute to a healthier world through your work.
Experience in the wellness or health industry is a plus, as is familiarity with HR processes. You have a track record of successfully implementing initiatives that enhance client satisfaction and operational effectiveness. Your ability to analyze data and derive insights will help you propose impactful changes within the organization.
As the Clients Operations Senior Manager, you will lead efforts to improve our clients' operational routines, ensuring that processes are scalable and standardized. You will collaborate closely with internal teams, including commercial, customer support, and finance, to align HR client processes with strategic initiatives. Your role will involve proposing and implementing process improvements that increase efficiency and measurable impact within the Operations team. You will act as a benchmark for quality and efficiency at Wellhub, driving initiatives that support our mission of making every company a wellness company.
You will also be responsible for monitoring the execution of client processes and ensuring that they meet the highest standards of quality. By leveraging your operational expertise, you will help shape the future of wellbeing in the workplace, making a significant contribution to the overall success of the organization.
At Gympass, we believe in the importance of wellbeing and work-life balance. We offer a collaborative and inclusive work environment where your contributions will be valued. You will have the opportunity to work with a diverse team across multiple countries, all dedicated to making a positive impact on workplace wellness. We encourage you to apply even if your experience doesn't match every requirement, as we value different perspectives and backgrounds. Join us in redefining the future of wellbeing and making a difference in the lives of millions of people globally.
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