
Your on-demand delivery solution in a click
Lalamove, headquartered in Kowloon, Hong Kong, is a leading logistics platform that connects users with thousands of drivers for on-demand delivery services. Founded in 2013, Lalamove operates in over 300 cities across Asia and Latin America, serving both businesses and individuals. The company has ...
Lalamove offers competitive salaries, equity options, flexible working hours, and generous paid time off. The company also provides a supportive envir...
Lalamove fosters a culture of innovation and agility, focusing on leveraging technology to enhance logistics solutions. The company values customer-ce...

Lalamove • Kuala Lumpur
Lalamove is seeking a Senior Associate for Platform Operations to enhance marketplace efficiency and user experience. This role involves leveraging data insights and local market intelligence to drive growth and optimize operations.
You have a strong background in operations and are adept at combining data insights with local market intelligence to drive business growth. Your experience allows you to optimize commercial settings and enhance user experience effectively. You are comfortable wearing many hats and can iterate quickly in a fast-paced environment. You possess excellent communication skills, enabling you to maintain ongoing dialogues with city operations teams and contribute to product development processes. You thrive in collaborative settings and are committed to maximizing marketplace efficiency.
Experience in a similar role within a tech or logistics company would be a plus. Familiarity with data analysis tools and techniques is advantageous, as is a strong understanding of marketplace dynamics. You are proactive and have a knack for problem-solving, which helps you identify opportunities for improvement and implement effective solutions.
In this role, you will support the Platform Growth and Operations team by driving initiatives that enhance the efficiency of the marketplace. You will analyze data and market trends to inform strategic decisions and optimize the online platform's commercial settings. Your contributions will directly impact user experience, ensuring that our marketplace remains competitive and user-friendly. You will collaborate closely with city operations teams to align strategies and share insights that contribute to product development. Your ability to iterate quickly will be crucial as you adapt to changing market conditions and user needs.
Lalamove provides a dynamic work environment where you can grow your career in operations. You will have the opportunity to work with a talented team dedicated to driving marketplace success. We value innovation and encourage you to bring your ideas to the table. Competitive compensation and benefits are part of our commitment to attracting top talent. Join us in making a significant impact in the logistics industry and enhancing user experiences across our platform.
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