Senior Credit Strategy Analyst, Collections

 

We started our journey back in 2005, building the first ever peer-to-peer lending company. Fast forward to 2020 and we launched Zopa Bank. A bank that listens to what our customers don’t like about finance and does the opposite. We’re redefining what it feels like to work in finance. Our vision for a new era of banking puts people front and centre — we’ve built a business that empowers everyone to aim high, every day, to move finance forward. Find out more about our fantastic offerings at Zopa.com! 

We’re incredibly proud of our achievements and none of it would be possible without the amazing team here. It’s not just industry awards we’re winning, we’ve also been named in the top three UK’s Most Loved Workplaces. 

If you embrace unconventional challenges, are unafraid to think differently and are driven to make an outsized impact, you’ll thrive here at Zopa, so join us, and make it count. Want to see us in action? Follow us on Instagram @zopalife

We're looking for a talented Senior Analyst to join our high-performing credit strategy analytics team at Zopa, where you will have the opportunity to drive significant improvements in customer and credit outcomes across Collections and Recoveries. 

By leveraging hypothesis testing, portfolio trends, and industry advancements, you'll better engage, inform, and support customers facing financial difficulties. 

Collaboration is key at Zopa. You'll work closely with cross-functional teams including operations, product, engineering, and data science to develop and drive engagement strategies, influence strategic decisions, and identify opportunities to enhance customer outcomes through cutting-edge analytical techniques. 

We look for bright individuals with a passion for translating numbers into customer and business opportunities and delivering insights to drive decision-making - if this resonates, we'd love to hear from you!