The Fleet Reliability Engineer is an integral part of the high performing Fleet Aviation Sourcing & Technical (FAST) team. The team leads the aircraft reliability program, drives the development of reliability analysis and develops aircraft reliability improvement projects and forecasts. The position shares analysis and projections with various stakeholders, forums and reliability program owners to surface improvement opportunities, drives lasting improvement initiatives and measures results. Reliability initiatives are focused on maintaining consistent high-level fleet reliability performance and providing the best possible service for Amazon’s customers. The position will use tools such as Minitab, Excel, QuickSight, and SQL to visualize current reliability trends and probabilistic models to project future reliability performance. Data analysis, technical program management and communication skills are critical for this position, the position interfaces with all levels of internal stakeholders and external organizations. Travel for this position is occasional and focused on meetings with stakeholders and forums.
Key job responsibilities
- Analyze and measure fleet reliability performance from various analytical views and influence stakeholders with recommended actions
- Develop weighed reliability data based on Amazon’s customer promise
- Leverage and collaborate with Amazon business partners' reliability teams to build a robust reliability platform
- Develop and oversee reliability reporting for internal and external teams
- Recommend and champion reliability initiatives and tasks in collaboration with Amazon partners
- Participate and drive industry best practices as it pertains to commercial aircraft fleet reliability methodologies
- Develop and maintain the aircraft reliability standard work
- Develop and strengthen reliability analysis and projections
- Create data visualizations and quantified improvement recommendations
- Centralize reliability work teams and build common initiatives
- Expected travel requirements 10% - 20% annually
A day in the life
The daily role of the Fleet Reliability Engineer will require communications with internal stakeholders and Amazon Air partners on aircraft reliability. Tracking reliability trends and working with internal and external teams to drive improvements and track initiatives. A fair amount of time will be spent using QuickSight dashboards to visualize data and enable trend improving actions.
About the team
The Fleet Performance & Reliability (FPR) team maintains a focus on providing highly reliable aircraft. The focus is critical to Amazon Air's network schedule and customers. The team works cross-functionally and externally to surface and solve for complex problems and deliver solutions. The Fleet Reliability Engineer provides analysis that enables the team to focus and improve reliability performance continuously. - Bachelor's degree in supply chain management, operations, engineering, analytics or related field
- 3+ years of program or project management experience
- 3+ years of working cross functionally with tech and non-tech teams experience
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience
- 2+ years of supply chain experience
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
- Experience defining program requirements and using data and metrics to determine improvements- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- 3+ years of driving process improvements experience
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
- Experience building processes, project management, and schedules
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $77,200/year in our lowest geographic market up to $141,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit
https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.
