Program Manager - Retail Experience, Offline Sales & Mktg

Who you are

You have experience in program management, particularly in retail or marketing environments, where you've successfully overseen operations and executed strategic initiatives. You are comfortable with both tactical execution and strategic planning, ensuring that all aspects of a program align with brand standards and deliver exceptional experiences for visitors. Your ability to balance operational precision with strategic thinking allows you to manage complex schedules and coordinate with multiple partners effectively. You possess strong communication skills, enabling you to present program strategies to senior leadership and lead engaging tours for executives and guests. You are detail-oriented and proactive, ensuring that all logistics for events and partnerships are meticulously planned and executed. You thrive in dynamic environments and are adept at collaborating with internal teams and external vendors to achieve program goals.

What you'll do

In this role, you will oversee the daily operations of a 70,000-square-foot retail experience center, ensuring that the space operates efficiently and safely. You will manage the Store Within A Store (SWAS) program and coordinate retailer event activations across the offline retail network. Your responsibilities will include planning and executing high-visibility events, leading showroom tours for executives and partners, and collaborating with internal teams to ensure all event logistics are in place. You will also be responsible for managing fixture installations and content updates, as well as conducting prototype reviews with internal leadership and retail partners. Your role will require you to maintain a strong focus on delivering a best-in-class experience for visitors while driving business results through effective program management.

What we offer

At Amazon, we offer a comprehensive benefits package that includes medical, financial, and other benefits. You will have the opportunity to work in a dynamic and innovative environment where your contributions will directly impact the success of our retail initiatives. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds.