
Empowering IT management for MSPs and teams
Kaseya is a leading provider of IT management software, catering to Managed Service Providers (MSPs) and IT teams. Headquartered in New York, Kaseya offers a comprehensive suite of products, including VSA for remote monitoring and management, and BMS for business management. With over 40,000 custome...
Kaseya offers competitive salaries, equity options, generous PTO, and a flexible remote work policy to support work-life balance....
Kaseya fosters a results-oriented culture that emphasizes innovation and efficiency, encouraging teams to leverage technology to drive success for cli...

Kaseya • Miami, Florida, United States
Kaseya is seeking a Director of Site Reliability Engineering to lead global infrastructure and operations teams. You'll leverage your expertise in site reliability engineering and cloud technologies to ensure system reliability. This role requires strong leadership skills and a strategic mindset.
You have over 5 years of experience in site reliability engineering, with a proven track record of managing large-scale infrastructure and cloud services. Your background includes deep expertise in network management and infrastructure services, allowing you to effectively lead teams in ensuring system reliability and performance. You are a strategic thinker who excels in leadership roles, guiding teams to achieve operational excellence while fostering a culture of collaboration and innovation.
Your technical skills encompass a wide range of cloud technologies, including AWS, which you have utilized to optimize infrastructure and improve service delivery. You understand the complexities of managing public cloud environments and have experience implementing best practices for reliability and security. Your ability to communicate effectively with both technical and non-technical stakeholders makes you a valuable asset in any organization.
You thrive in fast-paced environments and are not afraid to tackle challenges head-on. Your leadership style encourages team members to take ownership of their work, fostering an atmosphere of accountability and continuous improvement. You are passionate about mentoring and developing talent within your team, ensuring that everyone has the opportunity to grow and succeed.
Experience with additional cloud platforms and technologies is a plus, as is familiarity with DevOps practices and tools. You may have a background in software engineering, which complements your SRE skills and enhances your ability to bridge the gap between development and operations.
In this role, you will lead Kaseya's global infrastructure, network, and public cloud engineering teams, ensuring that our systems are reliable, scalable, and secure. You will be responsible for developing and implementing strategies that enhance our infrastructure's performance and reliability, while also managing operational budgets and resources effectively.
You will collaborate closely with cross-functional teams, including product management and software engineering, to align infrastructure capabilities with business goals. Your insights will drive decisions on technology investments and improvements, ensuring that Kaseya remains at the forefront of IT infrastructure management.
As a leader, you will establish and maintain best practices for incident management, capacity planning, and disaster recovery. You will also oversee the development of monitoring and alerting systems to proactively identify and resolve issues before they impact customers.
Your role will involve regular communication with executive leadership, providing updates on infrastructure performance and strategic initiatives. You will advocate for the needs of your teams and ensure that they have the resources and support necessary to succeed.
Kaseya offers a dynamic work environment where innovation and collaboration are at the forefront of our culture. You will have the opportunity to work with cutting-edge technologies and lead a talented team of engineers dedicated to delivering exceptional service to our customers. We provide competitive compensation and benefits, along with opportunities for professional development and growth within the organization. Join us in our mission to empower organizations worldwide through our comprehensive IT management solutions.
Apply now or save it for later. Get alerts for similar jobs at Kaseya.