Senior Program Manager, Transportation Operations Management

Transform transportation operations by leveraging data-driven strategies and innovative solutions that directly impact customer experience. You'll be at the forefront of optimizing complex operational challenges, creating scalable processes that enhance efficiency and drive meaningful improvements across our transportation network.

Key job responsibilities
- Strategically manage complex programs across multiple organizational boundaries
- Collaborate with external providers and internal teams to develop scalable, innovative solutions
- Drive cross-functional communication and decision-making processes
- Develop and implement strategic performance measurement frameworks
- Identify and implement opportunities for operational excellence and process improvement

A day in the life
Your day will be dynamic and collaborative, focusing on strategic initiatives that shape the future of transportation services. You'll engage with cross-functional teams, analyze complex operational data, and develop creative solutions that streamline our delivery processes. Expect to balance strategic thinking with hands-on problem-solving, where your insights can create significant operational improvements.

About the team
We are a passionate group dedicated to reimagining transportation logistics. Our team thrives on innovation, collaboration, and continuous improvement. We're committed to solving complex operational challenges that directly impact customer satisfaction and operational efficiency. By joining us, you'll contribute to a vision that transforms how goods are moved and delivered globally.- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Advanced degree in business, operations, or related field
- Experience in process improvement methodologies
- Background in transportation, logistics, or complex operational environments
- Proficiency in advanced analytical and reporting tools

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $104,100/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.