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Amazon is looking for a Sr. Program Manager to lead network planning activities for Canada, focused on high volume events (HVEs) and overall short term planning (STP). The role will lead planning workflows, cross functional initiatives for improving network performance, manage resources and risk, steer key decisions, and drive implementation. Stakeholders include senior leaders at Amazon, technology and non-technology partner teams, as well as external vendors and partners.
Key job responsibilities
- Lead cross-functional workflows for HVEs and STP. Analyze upstream business metrics used as inputs, and use sound forecasting approaches to produce detailed plan for business execution in Canada network.
- Learn existing modeling technology used in planning, determine future needs, work with tech and non-tech teams to improve existing tools or create new ones.
- Capture insights from business execution into future plans and improve plan accuracy, flexibility, and resiliency
- Work directly with senior leadership to provide insights from deep dives, build recommendations, and drive timely decisions.
A day in the life
Transportation Network Planning Team is responsible for creation of detailed plans to serve customer demand while achieving customer experience goals and the best possible cost to serve in Canada market. In collaboration with partner networks, the team builds plans covering short (Running 12-Week) and long term (up to 5 Year) time horizon. The team is also responsible for continuous improvements in the tools and process and improving accuracy, flexibility, and resiliency. Work with internal and external stakeholders to create plans over the short, medium, and long term horizons. Use scenario modeling to consider key decisions to be made.- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Planning and/or forecasting experience- 2+ years of driving process improvements experience
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
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