Shift Lead - South Austin

Who you are

You have experience in fast-paced, physical environments and are excited to engage in day-to-day operations. As a Shift Lead, you take ownership of your assigned shifts, ensuring that warehouse and kitchen processes run smoothly while maintaining safety and cleanliness. You are accountable for inventory management and the proper handling of company assets, ensuring they are protected from loss or theft. You understand the importance of delivering high-quality customer service and are committed to executing orders accurately while communicating effectively with customers and Dasher pickups.

You possess strong leadership skills and are capable of guiding Operations Associates through their shifts, ensuring that the team works safely and productively. You thrive in a role where you can motivate others and foster a collaborative work environment. You are detail-oriented and understand the significance of maintaining high standards in a local-fulfillment center.

Desirable

Experience in a warehouse or kitchen environment is a plus, as is familiarity with inventory management systems. You may have a background in customer service or operations management, which will help you excel in this role. A proactive approach to problem-solving and a commitment to continuous improvement will set you apart.

What you'll do

In this role, you will oversee the daily operations of the DashMart, ensuring that all processes are executed efficiently. You will be responsible for fulfilling customer orders in a timely manner, maintaining inventory levels, and ensuring that the kitchen operates smoothly when applicable. You will lead your team by delegating tasks effectively and providing guidance to ensure that all associates are working towards common goals. Your leadership will be crucial in creating a positive work environment where team members feel valued and motivated.

You will also be responsible for monitoring safety protocols and ensuring that all team members adhere to company policies. Your ability to communicate effectively with both customers and team members will be essential in resolving any issues that arise during shifts. You will take ownership of the quality of service provided, ensuring that customer satisfaction remains a top priority.

What we offer

DoorDash offers a dynamic work environment where you can make a significant impact on the operations of the DashMart. You will have the opportunity to develop your leadership skills and grow within the company. We value our team members and provide a supportive atmosphere that encourages collaboration and innovation. As part of the DoorDash team, you will play a key role in delivering high-quality service to our customers and contributing to the overall success of the organization.