Staff Frontend Platform Engineer

Who you are

You have 5+ years of experience in frontend engineering, with a strong focus on building scalable user interfaces. Your expertise in React allows you to create high-quality products efficiently, and you have a proven track record of mentoring other engineers to elevate their skills. You understand the importance of establishing patterns and best practices in frontend development, ensuring that your team can deliver exceptional user experiences.

You are passionate about modernizing technology stacks and have experience in driving technical direction within teams. Your ability to solve complex problems and influence design and architectural decisions is a key strength. You thrive in collaborative environments and enjoy working closely with product teams to ensure that the frontend systems align with business goals.

Desirable

Experience with additional frontend frameworks or libraries is a plus, as is familiarity with design systems. You are comfortable navigating the challenges of scaling frontend applications and have a keen eye for detail when it comes to user experience.

What you'll do

As a Staff Frontend Engineer at Intercom, you will be responsible for defining and evolving the foundations of how the company builds user interfaces. You will work closely with product teams to make the development process faster, safer, and easier, ensuring that high-quality products are shipped at scale. Your role will involve modernizing the frontend stack with React, setting standards for the team, and establishing best practices that will shape the future of Intercom's frontend.

You will mentor other engineers, helping them grow their skills and ensuring that the team adheres to the highest standards of quality in their work. Your influence will extend across the product development organization, as you tackle complex challenges that require collaboration and innovative thinking. You will drive technical direction and advocate for design and architectural decisions that enhance the overall user experience.

What we offer

Intercom provides a dynamic work environment where you can make a significant impact on customer experiences through technology. You will have the opportunity to work with a talented team of engineers and contribute to the evolution of the company's frontend capabilities. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse perspectives and backgrounds in our team. Join us in our mission to transform customer service through cutting-edge technology.