Delivering convenience to millions in South Korea
Coupang is a leading e-commerce platform in South Korea, founded in 2010 and headquartered in Seoul. The company serves millions of customers with its fast delivery service, Rocket Delivery, which promises same-day or next-day delivery on a wide range of products. Coupang went public in March 2021, ...
Coupang offers competitive salaries, stock options, generous paid time off, and a flexible remote work policy to support work-life balance....
Coupang fosters a customer-centric culture, emphasizing speed and efficiency in its operations. The company values innovation and encourages employees...
Coupang • Seoul, South Korea
Coupang is hiring a Product Operations Inspector to enhance catalog quality and operational accuracy. You'll lead process improvements and collaborate with various teams, requiring experience in catalog operations and project management.
You have over 2 years of experience in catalog operations and improvement, demonstrating a strong ability to analyze and enhance processes. Your project experience in process improvement showcases your capability to turn business requirements into long-term solutions. You possess a keen eye for detail, allowing you to verify and validate data meticulously. Proficiency in Excel and Google Sheets, particularly with functions for data manipulation, is essential for your role. You excel in communication, effectively managing stakeholders and resolving issues as they arise. Experience in ML-related labeling and management is a plus, as is familiarity with SQL and other data processing tools. A background in online platforms or commerce will further strengthen your candidacy, along with the ability to communicate in business English.
As a Product Operations Inspector at Coupang, you will be responsible for inspecting and improving the quality of data labeling processes. You will analyze root causes of errors found during inspections and work on enhancing operational accuracy. Your role will involve leading projects aimed at improving labeling accuracy and collaborating with various teams to achieve results. You will create and refine standard operating procedures (SOPs) that guide operational practices and improve necessary tools for the team. Your ability to communicate effectively with stakeholders will be crucial as you lead various labeling projects and ensure alignment across departments. You will also be tasked with expanding the skill set of operators, ensuring they are equipped to meet the demands of the role.
Coupang offers a dynamic work environment where you can witness daily growth in yourself, your colleagues, and the company as a whole. You will have the opportunity to work in a startup culture within a large publicly listed company, driving innovation and new initiatives. We encourage you to apply even if your experience doesn't match every requirement, as we value diverse backgrounds and perspectives. Join us in shaping the future of commerce and making a significant impact in the industry.
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